I was sent to the hospital by my GP who suspected I may have kidney stones. He phoned the hospital to arrange for me to see a urologist. He was told there wasn’t a bed available in surgical, but he said I should go to AE with the print out from him regarding my condition. I was in some discomfort when I arrived there at approx 12 noon. I waited in casualty to be seen by a triage nurse, she told me to wait to see the doctor. The doctor examined me and said I needed to be admitted to surgical assessment unit but there were no beds and I should wait in casualty until one became available, which I did. I was finally given a bed at 16.45 , I was told I would be seen by a urologist doctor and I waited until at 21.35 when a doctor arrived. I don’t think he was a urologist, he said I need to be seen by a urologist and he would get an appointment for me in the outpatient clinic. After waiting nearly ten hours Without food or drink, I was being told I needed an outpatient appointment, This could have been arranged hours before, I am still in pain still have the same medical problems. My GP felt it was serious enough to send me straight to hospital but I feel I wasn’t properly treated. I will say, however, the staff were very kind, and run off their feet, the problem seems to be with the system. I am now waiting for an appointment, hopefully this won’t be too long.
Original Comment