St Bartholomews Hospital

I have a biennial check up, and attended St. Barts recently. I want to praise all those who registered me, screened me, scanned me, and particularly the doctor who treated me. I attended for scans on Saturday morning, was seen promptly and treated with kindness and friendliness, and was finished within 30 minutes of arriving. I then returned to see a doctor in the ICD clinic in the week, and want to give thanks for the way in which he discussed my case with me: he was clear in explaining why I was attending, explained and reassured me on the findings of my scans, discussed next steps and even asked after my mum (who is also treated in the same clinic). He was friendly, clear, involved me in the discussion and decisions, and reassured me. I want to thank St Barts for the first class care we receive as a family. We are immensely grateful.

Reply from Barts Health NHS Trust
Tue, 27 Aug 2019 10:09:17 +0100

Dear Marek Swiatek, Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at St Bartholomews Hospital. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We would like to share your kind words with the team that took care of you and would like to request that you email your details to sbhpals.bartshealth@nhs.net. We look forward to hearing from you Kind Regards Traci Central Complaints Officer

I was diagnosed with colon cancer early last year. The doctor has been my Oncologist for most of that time and I have been meaning to give feedback for some time. She has been really reassuring, excellent at explaining my options and translating the complicated medical explanations into something I can understand which I find really helpful. Also when I started researching options for different treatment myself and asked her about it I realised she had good reasons I should stick with the plan she had devised, which was again realy reassuring.