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  • Hospital Information
  • The Esperance Hospital is a care provider near Eastbourne and provides a list of NHS procedures with quality scores and reviews available to compare below if available. This provider has 10 reviews with a rating of 3.9 out of 5 and a CQC rating of No Rating.
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  • Hospital ConsultantsSpecialties :
    Dr. Ricky Veasey
    Dr. Ricky Veasey
    1 Hartington Place,Eastbourn
    Star Rating
    		 (0)
    		More Info
    Cardiology
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  •  Care Provider Location and near by additional services
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  • Patient Ratings

    Excellent
    9

    Good
    2

    Ok
     

    Poor
    2

    Terrible
    2

  •  Patient Reviews

    The Esperance Hospital
    review providerBy:Anonymous
    Rating:..star rating
    		Aug 1 2019

    Consultant nice, reception staff not sensitive

    Reply from BMI Healthcare
    Mon, 12 Aug 2019 15:39:48 +0100

    BMI Healthcare prides itself on the standard of care and service it delivers so I am sorry you have found it necessary to raise this concern. I would like to assure you that the service has now been reviewed and I can only apologise that we fell below standard on this occasion. Quality & Risk Manager

    The Esperance Hospital
    review providerBy:Olivia B
    Rating:..star rating
    		Dec 19 2018

    Outstanding and attentive care

    Reply from BMI Healthcare
    Thu, 24 Jan 2019 10:42:56 Z

    Many thanks for your kind feedback. It’s always pleasing to hear that our service continues to be of the highest standard, and we are especially pleased to hear that you found our staff truly outstanding in their care. Please be assured that your kind words will be passed onto all of the team. Thanks again for taking the time to leave a review and rating The Esperance Hospital 5 star. Quality & Risk Manager

    The Esperance Hospital
    review providerBy:Anonymous
    Rating:..star rating
    		Aug 14 2018

    Obnoxious & Rude

    Reply from BMI Healthcare
    Wed, 12 Sep 2018 18:08:05 +0100

    Thank you for your feedback however, the experience you describe is concerning in its content. Due to the public nature of this website and our duty in protecting your confidentiality I am unable to adequately address your concerns by responding directly on this site. I do however, want to reassure you and anyone else reading that your experience is extremely rare and certainly not what we wish for our patients. I would relish the opportunity to communicate with you in person to and provide you with the opportunity to provide me with specifics. This will then enable me to address these issues and provide you the reassurance that we care about feedback and strive to continually improve the services at our hospital. Please do feel free to contact me directly on Tel: 01323 414752 Director of Clinical Services

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  • Popular Local Hospitals
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The Esperance Hospital The Esperance Hospital The Esperance Hospital is a care provider near Eastbourne and provides a list of NHS procedures with quality scores and reviews available to compare below if a 1 Hartington Place,Eastbourne,BN21 3BG 01323 411188
35015

The Esperance Hospital, 1 Hartington Place,Eastbourne,BN21 3BG

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