Spire Regency Hospital

Despite telling the nursing staff that I was terrified of hospitals, I was dumped in a room for 4 hours without anybody bothering to see if I was ok. In the end I got so wound-up that I left before I could be treated. The staff are a disgrace. I wouldnt recommend to my worst enemy.

Reply from Spire Healthcare
Fri, 01 Sep 2017 14:53:23 +0100

We are so terribly sorry to hear of your experience. We do endeavour to keep our patients updated and sincerely apologise if on this occasion we failed to do so. We would welcome the opportunity to investigate your report further, to help us improve the experience for our patients going forward. If you would be willing to talk to us, please contact our Management Support Team on 01625 507488. Kind regards, Spire Regency Hospital

Very underimpressed to get a letter 11 days after referral for possible cancer to SA we are unable to accept your ... referral here ....Please contact your GP who will be happy to arrange a re-referral. Wiil he be happy? Im not. They could have moved much faster and told me the reason.

Reply from Spire Healthcare
Fri, 01 Sep 2017 15:07:56 +0100

We are so terribly sorry to hear of your experience. If you would kindly contact our Management Support Team on 01625 507488 to provide us with some additional information, we would welcome the opportunity to investigate this matter further. Kind regards, Spire Regency Hospital