Cygnet Hospital Harrogate

By: Chelsea Cooney

Rating:

Oct 5 2021

Wouldn't even give it one star if I had the choice. Staff don't listen to a word you say. Lack of communication is actually amazing. One person tells you one thing and then someone tells you something completely different. The only way you actually get listened to is when a family member rings up on your behalf to complain so I feel sorry for the people who have no one to speak for them. I asked to speak to the advocate on my first day of being here and after two weeks in still haven't met her. They withheld prescription pain relief for hours and when I told the ward manager that I was in pain he just shrugged and turned around. Told I'm informal and can leave whenever I want and I can discharge myself whenever I want and that doesn't happened either. Spoken to like a child for slamming a door when everyone on the ward has done it before and just gets told not to do it again. Came here to get better and ended up so much worse. Its safe to say this place has taught me to never open up about my mental health to anyone ever again. Had to discharge myself to work on my recovery as this place made me worse. If your local hospital wants you to go to a psyche ward and tells you about a bed being available in this amazing private psyche hospital in the middle of Harrogate... dont do it!!

By: Anonymous

Rating:

May 18 2015

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