Sandy Mount | |
Blackmoorfoot Road, Crosland Moor, Huddersfield, HD4 5QP | |
Website |
Home Care Information |
Sandy Mount is a provider of care near Huddersfield and provides a list of services and facilities listed below if available. This provider has 3 reviews with a rating of 2 out of 5. |
Care Home Services |
![]() | Personal and intimate care | : | Yes, offers care for Personal care |
![]() | Caring for adults over 65 yrs | : | Yes, offers Caring for adults over 65 yrs |
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Patient Ratings | ||||||||||||
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![]() | By: | Nixxs |
| May 10 2017 | ||
Concerned about my elderly uncle ,he rang me but I couldn't understand what he was saying ....this was late at night .....who do I contact to ensure he is alright ? no one because there s no one on contact very angry .....there should be a point of contact at times like this with vulnerable adults,..just not good enough ...what if my uncle has fallen or needs emergency care ?....providers listen ...this is not safeguarding vulnerable adults and leaves their families distraught ...do something!!!!!!!!! Reply from Sandy Mount Mon, 15 May 2017 12:03:46 +0100 We’re sorry that you have been experiencing difficulties in contacting Sandy Mount. We take your concerns very seriously and our management team are looking into the matter. We believe that staff from Sandy Mount have been in touch with your family regarding your uncle, however please do email information@c-i-c.co.uk or phone our Complaints and Assurance Team on 0151 423 7205 with your contact details and we will contact you. |
![]() | By: | Anonymous |
| Jul 6 2016 | ||
I have repeatedly tried phoning and the phone rings and then goes dead.....is there a problem with Sandy mount phone? Reply from Sandy Mount Thu, 06 Oct 2016 15:03:33 +0100 Thank you for letting us know about the issue. We take this matter seriously and have raised it with the local management team, who are looking at ways to improve our response to telephone calls. The team at Sandy Mount can also be contacted via: SandyMount.Admin@c-i-c.co.uk. Best wishes. |
![]() | By: | Anonymous |
| Jan 23 2015 | ||
It seems to be virtually impossible to contact staff at this service. Over two days numerous calls during working hours have been either engaged or not answered and there is no facility to leave a message. Communications with the outside world need to be improved. Reply from Sandy Mount Thu, 06 Oct 2016 15:03:24 +0100 Thank you for letting us know about the issue. We take this matter seriously and have raised it with the local management team, who are looking at ways to improve our response to telephone calls. The team at Sandy Mount can also be contacted via: SandyMount.Admin@c-i-c.co.uk. Best wishes. |
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Additional Information | ||
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Funding Home Care in England
You may qualify for local authority funding towards care at home costs.Firstly, you must first arrange a care needs assessment |