Almost Family Limited

  • Almost Family Limited
    All Care House, Cidermill Farm, Partridge Lane, Newdigate, RH5 5BP
    Website
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  • Home Care Information

    Almost Family Limited is a domiciliary care agency which provides packages of care and support to people living in their own homes. Packages were being provided to 29 people at the time of our inspection.

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  • Care Home Services


    Personal and intimate care: Yes, offers care for Personal care
    Caring for adults over 65 yrs: Yes, offers Caring for adults over 65 yrs
    Dementia: Yes, offers care for Dementia
    Learning disabilities: Yes, offers Learning disabilities care
    Physical disabilities: Yes, offers help with Physical disabilities
    Sensory impairments: Yes, offers help with Sensory impairments



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  •  Care location and near by additional services
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  • Patient Ratings

    Excellent
    1

    Good
     

    Ok
     

    Poor
     

    Terrible
    2

  •  Patient Reviews

    Almost Family Limited
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 11 2017

    Absolutely the best care company we've come across. Responsive, attentive and staff are incredibly friendly and polite. We have been using Almost Family for years now, and can only recommend this fantastic company!
    Original Comment Report...

    Almost Family Limited
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 28 2016

    The company is called almost family. You don't feel like you are part of caring or supportive company, when you talk to them and have any questions or concerns they are very dismissive and never reply to any concerns they been ask about. Had friends in their care and now they have someone else who is looking after them very well ...what a difference and no stress. In my opinion this company does not live up to the standard to care for others and I will not recommend almost family to anyone I know.
    Original Comment Report...

    Almost Family Limited
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 20 2016

    In my opinion this company does not live up to the standard that it states! I have had this company involved with a family member for a period of 2 months and within this time found that standard of care was insufficient to say the least and the care team not responsive to family members needs, when approached management they were very unhelpful and not polite about my concerns I raised and a few days later this company dumped family member without notice at all? I recommend to anyone considering using almost family to think twice and research before using them
    Original Comment Report...

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  •  Write a Review
  • Frequently Asked Questions about Home Care in Newdigate.

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    Group Name
    Almost Family Limited
    Manager


    •  CQC Rating   CQC Rating
    • Safe
      Good

      Effective
      Good

      Caring
      Good

      Responsive
      Good

      Well-Led
      Requires improvement


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Additional Information
Funding Home Care in England
Funding Home Care in England

You may qualify for local authority funding towards care at home costs.

Firstly, you must first arrange a care needs assessment