Comfort Call Sheffield
Comfort Call Sheffield 164-170 Queens Road, Sheffield, S2 4DH Website 
Home Care Information
The agency provides personal care to people living in their own homes in the Sheffield area. Its office is based just outside Sheffield city centre. The agency currently caters for people whose main needs are those associated with older people but also supports people with other needs such as a physical disability.
Care Home Services
Personal and intimate care : Yes, offers care for Personal care 
Caring for adults over 65 yrs : Yes, offers Caring for adults over 65 yrs Dementia : Yes, offers care for Dementia Eating disorders : Yes, offers help with Eating disorders Learning disabilities : Yes, offers Learning disabilities care Mental health conditions : Yes, offers care for Mental health conditions Physical disabilities : Yes, offers help with Physical disabilities Sensory impairments : Yes, offers help with Sensory impairments Substance misuse problems : Yes, offers Substance misuse problems -
Care location and near by additional services
Patient Ratings
Excellent 1Good Ok 1Poor 2Terrible 6Patient Reviews
Comfort Call Sheffield
By: Anonymous Rating:.. 
Aug 27 2017 Had dealings with this local group for a while as they are the one s/services currently using.. if you have to deal with them...most of the carers are ok. .office.-.do not expect them to inform you of anything/treat their clients with any respect or attempt to liase with family if any problems..what they will do is not allow enough time-remove calls-not respond to your queries-not inform you if an emergency and treat you like an idiot
Original Comment Report...Comfort Call SheffieldBy: sharkyfisher70 Rating:.. 
Aug 2 2017 We have been using comfort call for my wife for a few months now and in general their service is OK when it is her regular carer( a young lady as we specifically asked for a female because my wife doesn't want a young lad bathing her!). the problem arises when she is off duty or on holiday. the replacements that come either are very late, rediculously early or just missing, and even the wrong sex! there is no phone call from them if there is a problem, just don't turn up! and when it's a young lad I just have to turn him away! they are paid well for these services so it should be easy enough to get it right! this help was supposed to give me a little breather from my 24h/7day caring role but to be honest I am more stressed now than I ever was!
Original Comment Report...Comfort Call SheffieldBy: Anonymous Rating:.. Nov 17 2016 Quality of care not up to scratch, missed calls & not informing us, especially when they were unable to get an answer at my mums door. When I contacted them to ask why they can't give answers. Say they will investigate but then don't get back to me. Currently been waiting 2 weeks to find out about the latest missed call. Staff attitude when you ring is often very bad. I would not recommend them but we seem to have no choice but to use them as they are the only company that adult social services use. If we go private my mum doesn't then fit the criteria to stay in her assisted living home.
Original Comment Report...- Write a Review
Frequently Asked Questions about Home Care in Sheffield.
(3)
