Mulberry Medical Practice - Willow

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  • Provider Information
  • Mulberry Medical Practice - Willow is a GP Practice in Edgware and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 1.8 out of 5.

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  • Provider Services
  • Phlebotomy
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  •  Provider Performance
    99
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  • Patient Ratings

    Excellent
     

    Good
     

    Ok
    1

    Poor
    3

    Terrible
    2

  •  Patient Reviews

    Mulberry Medical Practice - Willow
    Review SourceBy:Ramesh S
    Rating:..Star Rating
    Nov 8 2022

    Mulberry has been my local GP since before the pandemic, and I have seen different doctors about my type-2 diabetes and the related problems and I can say the experience has been ok, but there are problems with the admin especially staff that are too busy or not organized? The patient access online for appointments has been unreliable sometimes when I booked appointments which the admin didnt know about. So improvements for the patients are needed.

    Mulberry Medical Practice - Willow
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Dec 3 2018

    Appointments are usually only available to book many weeks in advance. Sometimes appointments are then cancelled late in the day, which is very annoying when you've taken a day off work specifically to be able to see a doctor. They also give contradictory advice regarding speaking to the GP over the phone - one day I was told I could arrange to speak to the GP about test results, the next day that's not possible. After trying to get hold of my 4 blood test results for the last 6 weeks and it's starting to look like I'll never get them. It's a shame as most of the hard work has already been done and it must cost money to keep running blood tests that never make it back to the patient. I'm starting to think that I'd be better off trying to self-diagnose the cause.
    Original Comment Report...

    Mulberry Medical Practice - Willow
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Oct 25 2018

    I went into the surgery this morning and there was two members of staff doing something on the computer ,they did not bother to acknowledge that I was there, they both completely ignored me , I was there for about five minutes and still being ignored I decided that I had enough and walked out ,it was only when I got to the exit that I heard one of the staff members call out ,I was too annoyed to turn around and go back.
    Original Comment Report...

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    Mulberry Medical Practice - Willow

    GP Practice in Edgware

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