The Burbage Surgery |
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2.6 
22 Reviews The Burbage Surgery Tilton Road, Burbage, Hinckley, Leicestershire, LE10 2SE Phone : Web :https://www.burbage.surger.. Email :. EPS : Available .... CQC : 
Status : Open
The Burbage Surgery is a GP Practice in Hinckley and provides a list of services listed below if available. This GP practice has 22 reviews with a rating of 2.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Burbage Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1465 individuals have been screened out of a possible 1825 eligible people.A total of 80.2739726 of possible patients have been screened which is above the required mimimum standard. | 1465 |
| Cervical Screening Ages 50 to 64 | 895 individuals have been screened out of a possible 1085 eligible people.A total of 82.48847926 of possible patients have been screened which is above the required mimimum standard. | 895 |
| Overall number of GP appointments | 7533 Number of appointments in Apr 2024 from a practice list size of 11945 patients | 7533 |
| Face to face appointments | 3226 Face to Face appointments in Apr 2024 which is 42.8% of the total number of appointments. | 3226 |
| Home Visits | 26 Home Visits in Apr 2024 which is 0.3% of the total number of appointments. | 26 |
| Telephone appointments | 3600 Telephone appointments in Apr 2024 which is 47.8% of the total number of appointments. | 3600 |
| Unknown appointments | 409 Unknown appointments in Apr 2024 which is 5.4% of the total number of appointments. | 409 |
| Video call appointments | 272 Video call appointments in Apr 2024 which is 3.6% of the total number of appointments. | 272 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Jennifer b |
| Apr 13 2022 | ||
I have found the dispensary Very helpful and also everyone are very friendly | ||||||
| By: | Anonymous |
| Dec 13 2021 | ||
Was asked to have blood tests done, my main concern was my cholesterol test but that was not included. I asked for this to be added, told I would have to wait for the Dr to approve , phone call to say come and collect form , it will be printed in front of you. I went to collect it , receptionist gave me a blank look, got a form from behind her and started filling it in by hand . Had my blood test and low and behold , no cholesterol result there. Had another phone call saying I need to have a re- test .Same week, appointment for a womens procedure they cancelled 3 hours before I was due to attend. Can they get one thing right! | ||||||
 | By: | The B |
| Jul 6 2019 | ||
for the first time at the pharmacy this sat morning 6.7.19.i have never been so humiliated in all my life. Not to sore. Of the reasant, changes to the prescription collections' waited for the other people to be served then I was delt with by a lady first then the pharmacy lady. it was if it was a conveyor belt system even when it was not really busy at that time. She was not really listening to my concern. Putting words in to my mouth when I hadn't said them, which was most disrespectful, to me.my character is with out blemish on all aspects of my life. Proof supplied if requested was humiliated I am fully aware of the pressures of the practice as well as the pharmacy .I felt that the level I was treated was appalling.to such an extent I am requesting to deal with my prescription, another way. Reply from The Burbage Surgery Mon, 08 Jul 2019 17:04:48 +0100 Dear Patient Thank you for posting your review on our NHS Choices website. We are sorry you experienced problems with HBS Pharmacy when you visited them at the weekend. HBS Pharmacy are an independent pharmacy who are not directly managed by this practice. Should you have a complaint about their service, please speak to the Superintendent Pharmacist within the pharmacy who will ensure your complaint is processed is line with their complaints procedure. Kind regards Burbage Surgery | ||||||
