Gladstone House Surgery

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  • Provider Information
  • Gladstone House Surgery is a GP Practice in Ilkeston and provides a list of services listed below if available. This GP practice has 4 reviews with a rating of 3.5 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Gladstone House Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49615 individuals have been screened out of a possible 775 eligible people.

    A total of 79.35483871 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    615
    Cervical Screening Ages 50 to 64415 individuals have been screened out of a possible 530 eligible people.

    A total of 78.30188679 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    415
    Overall number of GP appointments3172 Number of appointments in Apr 2024 from a practice list size of 5098 patients3172
    Face to face appointments1576 Face to Face appointments in Apr 2024 which is 49.7% of the total number of appointments.1576
    Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
    Telephone appointments1207 Telephone appointments in Apr 2024 which is 38.1% of the total number of appointments.1207
    Unknown appointments389 Unknown appointments in Apr 2024 which is 12.3% of the total number of appointments.389
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    2

    Good
     

    Ok
     

    Poor
    2

    Terrible
     

  •  Patient Reviews

    Gladstone House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 27 2021

    I have complete confidence and satisfaction in all the Doctors and staff at Gladstone House surgery. I have always been treated with courtesy. All are most caring and professional in their work and show respect for my privacy.. I would certainly recommend this excellent practice. BR.

    Gladstone House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 7 2019

    Going to the doctors is never the best time as its normally because you are unwell or in need of treatment. I have had 5/6 appointments booked with them and I have always turned up early, the doctors however always run 20-25 minutes late which is not acceptable, especially when you see the last patient leave so know that no one else is in with them. My self and my partner are going through a stressful and upsetting time at the moment to find out if we can have children and they are really not helpful, we have been told incorrect information, had blood tests which they forgot to do all the tests on so I had to have them done again, which adds more stress to a rubbish time. I have a monthly prescription which normally gets ordered from a pharmacy but now the surgery have decided that that pharmacy will no longer be able to order from them but haven't informed me even though I rang to ask if I can order the prescription they told me that I need to ring said pharmacy as they haven't ordered it so its their fault when actually its the doctors as they don't tell anyone anything. would not recommend anyone to join this doctors and I have only been with them since January and I am looking to swap as the service has been nothing but rubbish with extremely rude receptionists.
    Original Comment Report...

    Reply from Gladstone House Surgery
    Wed, 22 May 2019 10:21:30 +0100

    I would be grateful if you could contact me at the surgery either by phone or letter, so we can thoroughly investigate your comments. Diane Young, Practice Manager, Gladstone House Surgery, Gladstone Street, Ilkeston, Derbyshire DE7 5QS. Telephone 0115 9320248

    Gladstone House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Feb 27 2019

    I have never had any issues with this surgery and I've been with this surgery since it opened. I've always been able to get an appointment and even a telephone consultation when I've not been able to get out the house. The staff are kind and considerate, most of all professional and I can deal with them with confidence. Very helpful.
    Original Comment Report...

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    Gladstone House Surgery

    GP Practice in Ilkeston

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