Lime Grove Medical Centre |
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3.1 
7 Reviews Lime Grove Medical Centre Lime Grove Walk, Matlock, Derbyshire, DE4 3FD Phone : Web :http://www.limegrovemedica.. Email :. EPS : Available .... CQC : 
Status : Closed
Lime Grove Medical Centre is a GP Practice in Matlock and provides a list of services listed below if available. This GP practice has 7 reviews with a rating of 3.1 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Lime Grove Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 905 individuals have been screened out of a possible 1185 eligible people.A total of 76.37130802 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 905 |
| Cervical Screening Ages 50 to 64 | 725 individuals have been screened out of a possible 890 eligible people.A total of 81.46067416 of possible patients have been screened which is above the required mimimum standard. | 725 |
| Overall number of GP appointments | 4411 Number of appointments in Apr 2024 from a practice list size of 8385 patients | 4411 |
| Face to face appointments | 2974 Face to Face appointments in Apr 2024 which is 67.4% of the total number of appointments. | 2974 |
| Home Visits | 56 Home Visits in Apr 2024 which is 1.3% of the total number of appointments. | 56 |
| Telephone appointments | 1229 Telephone appointments in Apr 2024 which is 27.9% of the total number of appointments. | 1229 |
| Unknown appointments | 152 Unknown appointments in Apr 2024 which is 3.4% of the total number of appointments. | 152 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jul 19 2018 | ||
I get very heavy periods and bad period pains, and this seemed to contribute to my tendency to become anaemic. In January this year my GP, Dr Bendefy at Lime Grove surgery in Matlock (who has been completely brilliant over the two years we've been in the area), recommended I have an IUD fitted and wrote me a prescription for both a Mirena and a Joydess (as due to angle/depth it was unclear whether the former would fit). I collected the IUD and was placed on the list to have it fitted.
For six months I have tried to have it fitted, but the clinics at the GP were always arranged with too little notice for me to attend (a single monthly clinic, for which I would be called and offered a slot with less than two weeks notice). When I eventually asked if there was no other option, I was given the contact details of the sexual health service, and called them to find that they too offer very few appointments that could be booked with any notice, and there were no available appointments in Matlock or Chesterfield. In the end I agreed to go to Derby for the only appointment that had three weeks notice. I tried my best to find London Road Hospital in Derby, but as someone who had not been there before this was very difficult! There are no road signs for the hospital, Google Maps is set up to indicate the entrance is on a different road at the rear of the site, and the only tiny sign that says carpark was obscured by a tree! It took me half an hour of driving round the block and numerous u-turns to find the entrance. There were no signs to indicate which departments were on site, or where to go, but once I went inside the main reception was able to give me directions. Because I was late I was told I might not be seen.Thankfully I was seen, and a very nice male nurse (Robert) did a great job of explaining my options and then trying to insert the Mirena, before successfully inserting the Joydess IUD. It was clear that he was competent and knowledgeable and I felt like he did a great job, despite the fact I was anxious and the task clearly wasn't easy (my cervix spasmed, stopping the Mirena from being fitted). He made an unpleasant procedure as tolerable as possible, and he and the healthcare assistant distracted me with conversation when it was painful and clearly cared about my wellbeing. I was confident about the hygiene and professionalism of the service, and grateful that they fitted me in despite being 15 minutes late.
My feedback is about the need for some sexual health services to be able to be booked with more notice, or slotted into the normal GP appointment calendar. The need for better signage for the London Road hospital. And most of all about the brilliant service I've received from both my GP and the nurse at the sexual health clinic, despite these operational barriers. | ||||||
| By: | LIME G |
| Jul 13 2018 | ||
I have been a patient at Lime Grive Medicak centre since I moved to the area a year ago. I have been thoroughly impressed each time I have had need to use the surgery.
The reception staff are friendly and helpful. They go out of their way to try and help find a solution even when they are obviously under time pressures and demands of multiple patients.
I have seen several GPs over the last 12 months and all have been very professional. On each occasion I felt listened to, was appropriately examined and had the opportunity to decide the best way forward. I have only seen a nurse one time but was equally impressed.
The surgery itself is a bright, clean, welcoming environment. I appreciate the ability to book appointments ahead and have also had a good experience of the same day doctor triage advice.
Overall I think the surgery is very well run by a group of people who clearly care about their patients and are always looking for ways to improve the services and facilities offered. Please keep it up. Reply from LIME GROVE MEDICAL CENTRE Mon, 16 Jul 2018 10:57:52 +0100 Thank you for taking the time to post your comments. We have been working hard over the past few months to improve our access and it is now beginning to show results. | ||||||
| By: | LIME G |
| Feb 8 2018 | ||
This surgery always goes out of the way to help me and my family, I can ring and speak to someone the same day and be seen if needed, the doctors are always very supportive, caring and knowledgable Reply from LIME GROVE MEDICAL CENTRE Thu, 15 Feb 2018 12:10:52 Z Thank you very much for taking the time to comment. We do try to offer a good service to all of our patients and we are continually looking at our systems to see if we can improve on access. | ||||||
