Beechcroft Surgery

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    star rating
    2.9
    14 Reviews
    Beechcroft Surgery
     23 Beechcroft,
     Three Mile Lane,
     New Costessey,
     Norwich,
     Norfolk, NR5 0RS
    Phone :
    Web :http://www.coastaldoctors...

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Closed
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  • Provider Information
  • Beechcroft Surgery is a GP Practice in Norwich and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 2.9 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Beechcroft Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49910 individuals have been screened out of a possible 1155 eligible people.

    A total of 78.78787879 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    910
    Cervical Screening Ages 50 to 64430 individuals have been screened out of a possible 550 eligible people.

    A total of 78.18181818 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    430
    Overall number of GP appointments3841 Number of appointments in Apr 2024 from a practice list size of 6968 patients3841
    Face to face appointments2831 Face to Face appointments in Apr 2024 which is 73.7% of the total number of appointments.2831
    Home Visits45 Home Visits in Apr 2024 which is 1.2% of the total number of appointments.45
    Telephone appointments672 Telephone appointments in Apr 2024 which is 17.5% of the total number of appointments.672
    Unknown appointments293 Unknown appointments in Apr 2024 which is 7.6% of the total number of appointments.293
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    3

    Good
    4

    Ok
     

    Poor
    2

    Terrible
    5

  •  Patient Reviews

    Beechcroft Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 2 2023

    Poorly run Drs surgery, with 1 full time GP who runs an hour late at 9am, and she talks down to you like you are a 12 year old getting told off. Receptionists are rude and unhelpful.

    Beechcroft Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 28 2019

    Tried phoning up this morning 28th may to book an appointment with a doctor or midwife and after taking forever to get through to someone I eventually got through to reception which I then explained that I needed to see either a doctor or midwife as I am 10 weeks pregnant and I’ve been worried about how I have been feeling in last few weeks, the receptionist had a stand offish tone to her and she did not seem to really care or have any empathy with me or the situation, she came across unfriendly and aggressive and it felt like that my situation was not worth the appointment which made me feel even worse than I already do. As this is my first pregnancy and everything I’m going through I have never experienced before it would have been nice to have had even the slightest bit of compassion from the first point of call when contacting the surgery, it’s already a very emotional time and it was not made any better with the receptionist that was on today, being pregnant your doctors should be a place where if you feel unsure or nervous about anything that you can feel supported And comforted but again the receptionist was did not make me feel any of those. This definitely isn’t the first time that I’ve called up and had a awful experience with reception it seems they all seem to Be unfriendly and unhelpful.
    Original Comment Report...

    Beechcroft Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 4 2019

    I have been trying to make an appointment online to see my GP for a long time, there is only one permanent Doctor at this surgery, the rest have been moved on are often covered by Locums. Getting an appointment is harder due to lack of GPs, the receptionists are moved about between surgeries so you see a different one every time you go. Things seem to have gone downhill since the Old Palace merger.
    Original Comment Report...

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    Beechcroft Surgery

    GP Practice in Norwich

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