Nova Scotia Medical Centre |
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Nova Scotia Medical Centre is a GP Practice in Castleford and provides a list of services listed below if available. This GP practice has 24 reviews with a rating of 3.4 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Nova Scotia Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 695 individuals have been screened out of a possible 945 eligible people.A total of 73.54497354 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 695 |
| Cervical Screening Ages 50 to 64 | 385 individuals have been screened out of a possible 550 eligible people.A total of 70 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 385 |
| Overall number of GP appointments | 3450 Number of appointments in Apr 2024 from a practice list size of 5929 patients | 3450 |
| Face to face appointments | 2587 Face to Face appointments in Apr 2024 which is 75% of the total number of appointments. | 2587 |
| Home Visits | 15 Home Visits in Apr 2024 which is 0.4% of the total number of appointments. | 15 |
| Telephone appointments | 762 Telephone appointments in Apr 2024 which is 22.1% of the total number of appointments. | 762 |
| Unknown appointments | 86 Unknown appointments in Apr 2024 which is 2.5% of the total number of appointments. | 86 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Dec 28 2022 | ||
When finally getting through to the surgery at 08.27 the receptionist politely informed me that all the available appointmentss for the day were already taken After explaining that I had been poorly with a chest infection for the last 4 days she informed me that she would talk to the Dr once he arrived for duty Within the space of 20 minutes I had received a call back from the receptionist, a call from the Dr and a percription waiting to be collected I cannot thank all the staff enough for the fabulous service I received. | ||||||
 | By: | Anonymous |
| Jun 19 2019 | ||
Unfortunately due to unforeseen circumstances at the beginning of 2019 I had to see the doctor for help and support going forward. I was able to see the same doctor each time who understood the situation and provided the relevant support and advice I needed. I was able to get an appointment on the day I rang up I believe every time in the morning. Due to the help and support from Nova Scotia Medical Care I have now got myself well again but without them and the way everything was conducted this may have taken a lot longer. Myself and my family have been patients here since 2006 and I really cannot recommend them enough.
Thank you Nova Scotia Medical Centre. | ||||||
| By: | Anonymous |
| Jan 23 2019 | ||
If you can not provide an appointment and the person on the phone is clearly distressed, perhaps it would be wise to ask “do you feel this appointment is emergent?”
I can not guarantee I will be Ill at 8am to make an appointment-even if I was able to get through- if you can release appointments at 1pm, then you can not make an emergent appointment? If not, surely it is your responsibility to indicate a time when I might be able to make an appointment. “Call tomorrow at 8am.” Is an unacceptable response.
I have been to see a GP twice in the last few weeks.both GP’s observed my distress. At no point was my temperature taken, blood pressure taken or any investatory questions asked.
I don’t know what is wrong with me, and I am stating I feel something is wrong, is it not your responsibility to investigate this?? How many times should a person need to ask for help before you oblidge?
It is very apparent your Surgery do not have adequate resources to see patients or address their concerns correctly.
There is one GP at the surgery who is capable of carrying out their duties Well, however this is significantly overshadowed by poor attention to detail.
Having complained previously I will be escalating my complaint to CVA. | ||||||
