Shaftesbury Medical Centre |
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2.8 
18 Reviews Shaftesbury Medical Centre East Leeds Health Centre, 78 Osmondthorpe Lane, Leeds, West Yorkshire, LS9 9EF Phone : Web :http://doctors-leeds.com.. Email :. EPS : Available .... CQC : 
Status : Open
Shaftesbury Medical Centre is a GP Practice in Leeds and provides a list of services listed below if available. This GP practice has 18 reviews with a rating of 2.8 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Shaftesbury Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2335 individuals have been screened out of a possible 3290 eligible people.A total of 70.97264438 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 2335 |
| Cervical Screening Ages 50 to 64 | 1050 individuals have been screened out of a possible 1455 eligible people.A total of 72.16494845 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1050 |
| Overall number of GP appointments | 12010 Number of appointments in Apr 2024 from a practice list size of 18192 patients | 12010 |
| Face to face appointments | 3940 Face to Face appointments in Apr 2024 which is 32.8% of the total number of appointments. | 3940 |
| Home Visits | 11 Home Visits in Apr 2024 which is 0.1% of the total number of appointments. | 11 |
| Telephone appointments | 4258 Telephone appointments in Apr 2024 which is 35.5% of the total number of appointments. | 4258 |
| Unknown appointments | 161 Unknown appointments in Apr 2024 which is 1.3% of the total number of appointments. | 161 |
| Video call appointments | 3640 Video call appointments in Apr 2024 which is 30.3% of the total number of appointments. | 3640 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Dr S |
| Apr 30 2021 | ||
Since the COVID-19 pandemic, the practice has needed to completely alter the way in which it offers many of the services traditionally provided by the GP. As a retired GP myself, I can hardly imagine how much time and effort has gone into this reorganisation, but although I don’t need to contact the surgery very often, I would like to say just how effective your changes have been. You have always provided me with high-quality advice and care, and if I have a question, I can generally get it answered very quickly indeed. Today, Dr Sharon Lewis performed a medication review for me, re-ordering my prescription and sending me an kind text to thank me for my information that I provided on the link. Many thanks for your help and assistance, and I hope that I may be able to thank you personally in the future. On a more general note, the surgery is obviously extremely busy, and I would appeal, as one patient to all the others, for them to think twice before picking up the phone and making that call unless they are sure it is necessary. I note that there is a fairly strong criticism of the fact that a patient with tonsillitis did not receive prompt treatment, and they even stated that they got better before they were able to see a doctor! Obviously, I don’t want to mention any names, but surely it should be obvious that, if you did indeed get better without any medical assistance, perhaps you didn’t require any advice in the first place! As patience, we should all do our upmost to reduce the load for our very busy and excellent doctors and their teams. Many thanks for 35 years of superb service. Steve (Dr S J Black) | ||||||
 | By: | Shaftesbury M |
| Oct 2 2019 | ||
Had a procedure to remove my ingrown toe nail - procedure was performed amazingly, was kepy comfortable at every stage and had an enjoyable conversation throughout the appointment by the doctor.
Cannot reccoment enough :) Reply from Shaftesbury Medical Centre Thu, 03 Oct 2019 19:26:30 +0100 Dear Patient, thank you for taking the time to post a review. All feedback is helpful to the practice as it provides valuable information we can use to shape our services. We are thrilled to learn you have had such a positive experience and that you were kept at ease during your procedure. I will feedback your comments to the rest of the team. I hope you have a speedy recovery! Julie Sutcliffe Practice Manager | ||||||
| By: | Chloecarter |
| Oct 31 2022 | ||
This has been mine and my partners GP since we were children and most of them are lovely. Today the lack of communication between us and them were ridiculous. My partner is a professional boxer and all we asked them for was her GPs gmc number which by the way us available to the public anyway they refused on the phone, asked her to come in for to be given her forms back an hour later saying they couldn’t give her it so we have had to then go through the medical register to find 7 numbers they could have just given to us anyway. It may not be a big deal to some but this is her career and point blank refusing information you know as a doctor is available to the public is so stupid and to be honest a complete ballache. I understand Doctors are busy and GPs especially are under a lot of pressure from communities and every other thing that’s happening in the world but at the end of the day this should have been handled a lot better. I’m never negative or say anything bad towards front line workers as I am one myself but next time it shouldn’t be made this difficult for a patient to have information on their gp | ||||||
