Brewery Lane Surgery |
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Brewery Lane Surgery is a GP Practice in Dewsbury and provides a list of services listed below if available. This GP practice has 13 reviews with a rating of 1.6 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Brewery Lane Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 755 individuals have been screened out of a possible 1425 eligible people.A total of 52.98245614 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 755 |
| Cervical Screening Ages 50 to 64 | 360 individuals have been screened out of a possible 470 eligible people.A total of 76.59574468 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 360 |
| Overall number of GP appointments | 3910 Number of appointments in Apr 2024 from a practice list size of 7646 patients | 3910 |
| Face to face appointments | 2870 Face to Face appointments in Apr 2024 which is 73.4% of the total number of appointments. | 2870 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 985 Telephone appointments in Apr 2024 which is 25.2% of the total number of appointments. | 985 |
| Unknown appointments | 31 Unknown appointments in Apr 2024 which is 0.8% of the total number of appointments. | 31 |
| Video call appointments | 24 Video call appointments in Apr 2024 which is 0.6% of the total number of appointments. | 24 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jun 18 2021 | ||
Not good Receptionists and phone system needs to change. Only 2 to 3 receptionists are good They always seem to have their own new rules in place which no one is aware about | ||||||
 | By: | Anonymous |
| Dec 27 2018 | ||
Only one of the doctors here is good, the rest are useless and have an attitude, don't seem to care for the patients, everyone's just a number.
I tried to get an appointment this morning, rang from 8am, 297 calls consecutively. Finally got through at 9:25 am and was on hold 9min before actually speaking to an advisor and then being told there are NO appointments available and I should call back again tomorrow to go through this ridiculous process again.
The online service is just as bad, there are never any slots available to book and so you have no choice but to call up.
Receptionist are rude, talk in a demeaning manner, believe they are in position to decide who gets an appointment and who doesn't, question in detail why you want to see the doctor and then decline you anyway.
I do not recommend the services of this practice to anyone. Save yourself the headache, you'll probably get depression on top of any other illness just from trying to get an appointment with the GP. | ||||||
| By: | Anonymous |
| Mar 24 2018 | ||
The doctors are very professional and very helpful, cannot say enough about the doctors I see. Its the receptionist that need some training customer services, do they think it’s exceptable to be rude and curt with people or to put the phone down on patients. My husband has been refused his inhalers yesterday because he needs an asthma review... but if patients are un-aware they need a review have are they supposed to attend these clinic’s? And how are the patients who work expected to attend when the practice nurse only works till 4pm? That isn’t putting the patient needs first? I was lead to believe that you cannot leave a patient without meds??? Maybe a recall system needs putting in place and putting into action?? Get the receptionist to do this and less chatting. | ||||||
