Victoria Medical Centre

Share pageFacebookTwitterLinkedInemail
  • logo
    star rating
    3.1
    16 Reviews
    Victoria Medical Centre
     12-28 Glen Street,
     Hebburn,
     NE31 1NU
    Phone :
    Web :..

    Email :.

    EPS : Available
    Status : Open
  • bar
  •  
  • Provider Information
  • Victoria Medical Centre is a GP Practice in Hebburn and provides a list of services listed below if available. This GP practice has 16 reviews with a rating of 3.1 out of 5.

  •  
  •  
  • bar
  • Provider Services
  • Asthma Clinic
  • Child health and development
  • COPD clinic with spirometry
  • Drug and alcohol Services
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
  • Phlebotomy
  • Smoking cessation clinic
  • bar
  •  
  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Victoria Medical Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49470 individuals have been screened out of a possible 615 eligible people.

    A total of 76.42276423 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    470
    Cervical Screening Ages 50 to 64215 individuals have been screened out of a possible 280 eligible people.

    A total of 76.78571429 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    215
    Overall number of GP appointments1637 Number of appointments in Apr 2024 from a practice list size of 3666 patients1637
    Face to face appointments1462 Face to Face appointments in Apr 2024 which is 89.3% of the total number of appointments.1462
    Home Visits7 Home Visits in Apr 2024 which is 0.4% of the total number of appointments.7
    Telephone appointments168 Telephone appointments in Apr 2024 which is 10.3% of the total number of appointments.168
    Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


  •  
  • bar
  •  
  •  
  • bar
  •  
  • Patient Ratings

    Excellent
    6

    Good
    2

    Ok
    1

    Poor
    1

    Terrible
    6

  •  Patient Reviews

    Victoria Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 12 2022

    Avoid this surgery at all cost. I called up on monday as my fiancee has found out she is pregnant and called up to see what is the right steps to take. As i was spoken to bluntly over phone and advised that a midwife would call her on the friday to get things moving as she feels she is 14 weeks pregnant. And suprise suprise no phone call and why is that. Its because there was no information passed over to the midwives so they knew nothing about it. Not to mention she has felt unwell for a while now and has done three blood tests with the surgery for them not to spot she is actually pregnant i feel is disgraceful. And then to be told by sunderland maternity clinic there is no record for a phone back on the nhs system is just absoloute Negligence to say the least.

    Victoria Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 9 2019

    I suffer from anxiety and just ringing this GP'S makes me worse. Reception talk to you like trash and the doctors are not much better. I've never had a problem with the nurse. You are left to feel more like cattle than an actual human. No one listens to what you have to say.
    Original Comment Report...

    Reply from Victoria Medical Centre
    Thu, 11 Apr 2019 12:37:25 +0100

    Thank you for your feedback, It would be great if you could contact the practice manager who would be happy to discuss these problems you feel you are experiencing. This is a concerning comment and one that is not usual of the feed back the practice usually receive. I would be prepared to listen to your concerns no problem at all, sometimes this can just be a communication problem that can easily resolved. I hope you are feeling well and will get in touch. Alison Tones Practice Manager

    Victoria Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 5 2018

    I would highly recommend the Victoria medical centre, all staff have been amazing. Doctors, receptionists and especially health care assistant . All the staff are so helpful and very understanding and caring. My treatment via all the so helpful and friendly staff has/is amazing and has restored my faith in human kindness .
    Original Comment Report...

  • bar
  •  Write a Review
    • main image
    •  
    • Note: Click on the heading to open

    •  
    • Pictures from the Public
    •  
    •  
    • Popular Local Surgeries
      bar
      Farnham Medical Centre: Stanhope Parade Site
      Farnham Medical Centre: Stanhope Parade 3.7 miles
      Star Rating(1)
      Imeary Street Practice
      Imeary Street Practice 4.0 miles
      Star Rating(7)
      Oxford Terrace And Rawling Road Medical Group - Rawling Road Branch
      Oxford Terrace And Rawling Road Medical 4.0 miles
      Star Rating(1)
      Rickleton Medical Centre
      Rickleton Medical Centre 6.3 miles
      Star Rating(1)
      Albert Road Surgery - Dr W H McManus
      Albert Road Surgery - Dr W H McManus 1.3 miles
      Star Rating(6)
      Park Parade Practice
      Park Parade Practice 5.7 miles
      Star Rating(4)
      Sunniside Surgery
      Sunniside Surgery 7.0 miles
      Star Rating(6)
      Great Lumley Surgery
      Great Lumley Surgery 9.2 miles
      Star Rating(5)
      The Grove Medical Group
      The Grove Medical Group 4.5 miles
      Star Rating(13)
      Louisa Surgery
      Louisa Surgery 10.0 miles
      Star Rating(2)

    Victoria Medical Centre

    GP Practice in Hebburn

    Compare GP practices near Hebburn