Auckland Medical Group |
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3.2 
11 Reviews Auckland Medical Group The Old Firehouse Watling Road, Bishop Auckland, County Durham, DL14 6RP Phone : Web :http://www.aucklandmedical.. Email :. EPS : Available Status :
Auckland Medical Group is a GP Practice in Bishop Auckland and provides a list of services listed below if available. This GP practice has 11 reviews with a rating of 3.2 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Auckland Medical Group is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1805 individuals have been screened out of a possible 2320 eligible people.A total of 77.80172414 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1805 |
| Cervical Screening Ages 50 to 64 | 1115 individuals have been screened out of a possible 1450 eligible people.A total of 76.89655172 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1115 |
| Overall number of GP appointments | 9611 Number of appointments in Apr 2024 from a practice list size of 15493 patients | 9611 |
| Face to face appointments | 6191 Face to Face appointments in Apr 2024 which is 64.4% of the total number of appointments. | 6191 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 2842 Telephone appointments in Apr 2024 which is 29.6% of the total number of appointments. | 2842 |
| Unknown appointments | 578 Unknown appointments in Apr 2024 which is 6% of the total number of appointments. | 578 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jun 3 2019 | ||
Very poor service reception insist they want to no what wrong with you . Appointments come few and far between when you phone at 8 o clock for an appointment it takes 65 phone calls to get though and when you do get though they will book you in to see a nurse and not a doctor that u asked to see and not tell you meaning it was a pointless appointment or they say you can't see a doctor because he has to phone you first this place is getting beyond a joke and im seriously considering move from this place iv been in since birth | ||||||
| By: | Auckland M |
| Jan 17 2019 | ||
Been suffering really badly for best part of 10 months, took 2 months initially to get appointment and lucky if you can get one now. You ring they tell you can't make an appointment unless you ring at 8am. Then they book doctor to ring who doesn't bother getting back in touch. You then get a warning Ng because you are so I'll you can't get to doctors on Christmas Eve but no-one answers phone! I have had more luck speaking to my consultants secretary than getting doctor's appointment to sort out inaccurate medication they prescribed!!!! The receiptionist is useless. Reply from Auckland Medical Group Thu, 17 Jan 2019 14:52:43 Z Thank you for your comment - could you please contact the Practice Manager on 01388 602728 to discuss this further. Many thanks. | ||||||
 | By: | Anonymous |
| May 17 2021 | ||
I have been Registered with this surgery for Since I was 11-12 I’m now 25. Overall I’d say the staff are pleasant and friendly however, if you would like an appointment to see someone then you must ring at exactly 8am but 9/10 out of ten the line is engaged and you are unable to get through. If you are lucky enough to get through, there is absolutely no thought give to if the person on the other end of the line is vulnerable. Both my self and fiancé have struggled massively with our mental health over the pandemic and there has been little support from are gp other than to put us on some medication and ask us what we want to do with it? I’m sorry but you guys are meant to be the professionals the experts I’m a landscaper? what do I know about taking medication? I have also had a reoccurring issue with my stomach that I’ve been living with since the age of 12-13 and I’m at my wits end trying to get the Doctors to figure it out but the is little to no interest. I genuinely appreciate that the GP surgeries up and down the country have been pressed to the limit with the current climate. This however does not excuse the flaws in customer care and consideration. The booking system that the trust uses is a one of chaos and works on a first come first serve basis. Which has left the GP surgery’s in and around the Bishop Auckland area seeming uncaring and cold. | ||||||
