Hart Medical Practice |
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3.9 
49 Reviews Hart Medical Practice The General Medical Centre, Surgery Lane, Hartlepool, Cleveland, TS24 9DN Phone : Web :http://www.hartmedicalprac.. Email :. EPS : Available .... CQC : 
Status : Open
Hart Medical Practice is a GP Practice in Hartlepool and provides a list of services listed below if available. This GP practice has 48 reviews with a rating of 3.9 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hart Medical Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1060 individuals have been screened out of a possible 1375 eligible people.A total of 77.09090909 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1060 |
| Cervical Screening Ages 50 to 64 | 645 individuals have been screened out of a possible 920 eligible people.A total of 70.10869565 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 645 |
| Overall number of GP appointments | 3701 Number of appointments in Apr 2024 from a practice list size of 9421 patients | 3701 |
| Face to face appointments | 3524 Face to Face appointments in Apr 2024 which is 95.2% of the total number of appointments. | 3524 |
| Home Visits | 0 Home Visits in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 135 Telephone appointments in Apr 2024 which is 3.6% of the total number of appointments. | 135 |
| Unknown appointments | 42 Unknown appointments in Apr 2024 which is 1.1% of the total number of appointments. | 42 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Nov 22 2022 | ||
My daughter had an appointment with the GP on 21/11/22. GP advised my daughter to make another appointment to discuss her treatment further. Went to the reception on way out to make a face to face appointment as advised by the GP only to be told by the ignorant,arrogant male receptionist to ring at 8 am the next day (not always possible if you are working).I explained that the GP had told me to make the appointment on leaving again to be told to ring 8am the next day. No apologies from this jobsworth receptionist just a look that could kill. How he keeps his job is a mystery to me. Somebody needs to give him some serious training in customer service. | ||||||
| By: | Louise |
| Jun 20 2022 | ||
I had an annual review. The appointment was made and I was seen promptly. The reviewer was lovely and friendly. They took note of all my answers, were very gentle at the blood taking even though it is never easy for them to get it from me. They then explained the next step and the timescale of the update. It was an excellent service. | ||||||
| By: | Anonymous |
| Jun 9 2022 | ||
Had reason to call this practice today didn't wait long to get to speak to receptionist she was very helpful as was the lady she put me through to,got call back in 1hr. Everything sorted no complaints from me,very helpful. | ||||||
