Grove Surgery (Solihull Healthcare Partnership) |
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2.6 
35 Reviews Grove Surgery (Solihull Healthcare Partnership) 3 Grove Road, Solihull, West Midlands, B91 2AG Phone : Web :http://www.solihullhealthc.. Email :. EPS : Available .... CQC : 
Status : Closed
Grove Surgery (Solihull Healthcare Partnership) is a GP Practice in Solihull and provides a list of services listed below if available. This GP practice has 34 reviews with a rating of 2.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Grove Surgery (Solihull Healthcare Partnership) is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 6265 individuals have been screened out of a possible 9280 eligible people.A total of 67.51077586 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 6265 |
| Cervical Screening Ages 50 to 64 | 3860 individuals have been screened out of a possible 5025 eligible people.A total of 76.8159204 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 3860 |
| Overall number of GP appointments | 25517 Number of appointments in Apr 2024 from a practice list size of 56391 patients | 25517 |
| Face to face appointments | 16122 Face to Face appointments in Apr 2024 which is 63.2% of the total number of appointments. | 16122 |
| Home Visits | 543 Home Visits in Apr 2024 which is 2.1% of the total number of appointments. | 543 |
| Telephone appointments | 5167 Telephone appointments in Apr 2024 which is 20.2% of the total number of appointments. | 5167 |
| Unknown appointments | 3 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 3 |
| Video call appointments | 3682 Video call appointments in Apr 2024 which is 14.4% of the total number of appointments. | 3682 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 6 2022 | ||
My Dr wouldn't talk clearly enough so I could hear her even though she knew I was calling about new hearing loss. She sighed loudly at me over and over again throughout the call and was using details from another patient, she was furious when I kept pointing out that it was not my record. I had a call back a week later and requested a different doctor, but she called me, sighed a lot and was angry that I tried to talk to someone different. I felt humiliated by those calls and when suffering with severe anxiety could not bring myself to call and suffered for months in silence. | ||||||
| By: | Viv E |
| Jul 29 2022 | ||
In late May I contacted the surgery, being 80 yrs old, feeling dreadful, with what I thought was a chesty cough. Granted, reluctantly, a telephone appointment. It took place, and I was diagnosed with ‘Productive Cough’ and prescribed amoxicillin. Felt worse for five days and sixth day had a blue light ambulance journey to hospital. Diagnosed with bilateral PE. Always have trouble phone-wise. My worst wait for answer was 2 hrs 3 minutes. There is more but that’s enough. The receptionists should have medals for patience and caring attitudes whilst operating a totally inadequate communications system and being under certain instructions. I will have to be desperate if I ever have to ask for a face to face appointment. | ||||||
| By: | Anonymous |
| Mar 21 2024 | ||
Almost impossible to get a GP appointment unless you join a queue at 8 am on the morning every morning until you get through Not possible to book an appointment in advance. Not acceptable. | ||||||
