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Hillcrest Surgery is a GP Practice in Birmingham and provides a list of services listed below if available. This GP practice has 20 reviews with a rating of 2.2 out of 5. |
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Patient Ratings | ||||||||||||
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![]() | By: | Hillcrest S |
| Apr 1 2019 | ||
Unfortunately, my family and friends are registered with this GP and we all complain how difficult getting an appointment is. A routine of getting an appointment would be calling precisely at 08:00 and waiting 10+ minutes to be answered. By then, all appointments will have been taken but if your lucky they’ll say a doctor will call you to book an appt.
After that, you have to wait by your phone to get a call back, this call could be at ANY time in the day. Therefore if you’re a student like me, a phone call is not a valid reason to leave a lesson/lecture. As a working person this would be even more time-consuming. As a result of this, I tend to miss a full day of sixth form to answer calls and book my appt.
In terms of doctors and nurses the quality is also poor and you can tell they don’t enjoy their job. They lack a friendly ambience. |
![]() | By: | Hillcrest S |
| Feb 14 2019 | ||
Getting an appointment is really a hard work because they don’t pick up the phones . And after you get to appointment the doctors are really careless and don’t have any responsibility as they should be.When you go over there you pickup extra illness. |
![]() | By: | Anonymous |
| Jan 21 2019 | ||
I wish you could put photos on here. I've been waiting for someone to answer the phone for 21 minutes. They text me asking me to ring them (joke). Tried this morning. 40 calls before it was answered. But never got any further than recorded message. Put phone down after waiting 15 mins. It's now 24 minutes and I give up. Massive phone bill for me. |
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