Five Towns Surgery |
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2.0 
9 Reviews Five Towns Surgery Shelton Primary Care Centre, Norfolk Street, Stoke On Trent, Staffordshire, ST1 4PB Phone : Web :http://www.fivetownsgp.nhs.. Email :. EPS : Available Status :
Five Towns Surgery is a GP Practice in Stoke On Trent and provides a list of services listed below if available. This GP practice has 9 reviews with a rating of 2 out of 5. |
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Patient Reviews
 | By: | Anonymous |
| Aug 15 2021 | ||
Literally disconnected me from patientaccess no reason, not open on weekends, can't book an appointment after 8:00AM. (Worth noting this was before coronavirus). Would get better service in a back alley. | ||||||
 | By: | Anonymous |
| Feb 4 2017 | ||
They really time wasters i had an appointment went there i had been told by the receptionist that a doctor is going to see me but when i got there i wasn't feeling well had bad pain in my chest flue cough temperature when i went upstairs they told me to go down stairs n wait but when i went down stairs i had called by doctor on the screen room 16 then i went upstairs as soon as i got upstairs i saw my name n it was saying go down stairs then i went down stairs n when i looked at people working there they were not bothered n i thought the different doctor is going to see me but it wasn't it was nurse who checked n said nothing wrong with u its only wirral infection it will go it self I've been lying down for two day in pain n i told nurse i need nasal sprey again they gave wrong one i dont know wether they do this on purpose because i made complaint b4 i am changing my doctor not here anymore because they are sleep . | ||||||
| By: | Anonymous |
| Nov 28 2016 | ||
Positive experience every time. All staff are friendly and helpful and will go out their way to ensure that patient needs are met. The wait to be seen has never been unreasonable and where there has been a wait, the practitioner has always apologised. Consultations are thorough and doctors/nurses are always professional and responsive. Reception staff always greet with a smile and telephone manner is exceptional. There are several reviews on here which seem to come from people who are unsatisfied with the service. My advice would be to liaise with the Practice Manager or Patient Participation Group where concerns and queries can be dealt with/resolved. Personally, I never had a reason to complain but I am more than certain that someone will be willing to put things right. | ||||||
