|
Haresfield House Surgery is a GP Practice in Worcester and provides a list of services listed below if available. This GP practice has 15 reviews with a rating of 2.7 out of 5 and a CQC rating of Good. |
Provider Services | ||||
|
The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Haresfield House Surgery is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
---|---|---|
Cervical Screening Ages 25 to 49 | 1995 individuals have been screened out of a possible 2910 eligible people.A total of 68.55670103 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1995 |
Cervical Screening Ages 50 to 64 | 1235 individuals have been screened out of a possible 1635 eligible people.A total of 75.5351682 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1235 |
Overall number of GP appointments | 8558 Number of appointments in Apr 2024 from a practice list size of 18180 patients | 8558 |
Face to face appointments | 5859 Face to Face appointments in Apr 2024 which is 68.5% of the total number of appointments. | 5859 |
Home Visits | 222 Home Visits in Apr 2024 which is 2.6% of the total number of appointments. | 222 |
Telephone appointments | 1697 Telephone appointments in Apr 2024 which is 19.8% of the total number of appointments. | 1697 |
Unknown appointments | 47 Unknown appointments in Apr 2024 which is 0.5% of the total number of appointments. | 47 |
Video call appointments | 733 Video call appointments in Apr 2024 which is 8.6% of the total number of appointments. | 733 |
Patient Ratings | ||||||||||||
|
By: | Anonymous |
| Dec 1 2021 | |||
Dreadful. Very unhappy and will be leaving after today’s shambolic events with appointments and waiting times. |
By: | Anonymous |
| Feb 17 2021 | |||
In general very poor... finally after years they have updated their phone system to handle multiple callers (saves you calling 80 times before getting through) Unable to book an appointment in advance (only for the day) with lines open from 8:15am if you are lucky enough to get through at 8:45... there is no appointments left... how is this possible? Recently managed to book an appointment... arrived on site to be advised that this is a phone appointment!? Nobody mentioned that when I was booking... Appointment was for 15:50.... 16:40 I get a call... three rings... hang up... couldn’t even get to the phone! Rang reception... waited and finally have been told that the doctor is on the other call already and will try to ring me back after... 17:00 (with the phone in my hands) finally get the call back!!! Great service I have to admit |
By: | Marie F |
| Feb 13 2021 | |||
ReviewsPhotosAbout Reviews from the web 2.9/5BestCareCompare.com · 13 votes Google review summary 3.3 (10) Google reviews Sort Matthew Bishop Matthew Bishop a month ago Recent Covid Outbreak (14 Staff Infected - see BBC News Article) which has caused god knows how many infections. Admin staff (some in particular) were helpful and used common sense [note used too]. Clinicans go from judgemental to I'm busy. Attended this surgery in late 2018, and, started okay. Things gradually worsened as they don't have experience with people with Chronic Health Problems and Complex Mental Health Issues. My advice is whatever practice you choose, they are meant to be your first port of call from cradle to grave. Don't settle for the closest etc. Go find a practice that offers care and makes you feel that you matter. Treat choosing a practice like choosing a home, and, avoid this one. This comes from a EMT and an RGN with Legal Expo. Can't go into much detail but anyone with issues please contact the South Worcestershire CCG /Hereford and Worcester NHS CCG and the health regulators CQC. A GP prebooked a Home Visit, and, on the day did not attend and when we called; we were told 'you're a non patient - you know the home visit policy' even though they admitted that their is no HV Policy. Just avoid the Practice, from a Clinical and Personal point of view. |
Note: Click on the heading to open
Pictures from the Public | ||||
Popular Local Surgeries | ||||