Somerset Bridge Medical Centre

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  • Provider Information
  • Somerset Bridge Medical Centre is a GP Practice in Bridgwater and provides a list of services listed below if available. This GP practice has 11 reviews with a rating of 1.8 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Anticoagulant monitoring and dosing
  • Asthma Clinic
  • Child health and development
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Obesity management clinic
  • Primary care counselling service
  • Travel health without yellow fever
  • Young person's clinic
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Somerset Bridge Medical Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49685 individuals have been screened out of a possible 1010 eligible people.

    A total of 67.82178218 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    685
    Cervical Screening Ages 50 to 64285 individuals have been screened out of a possible 395 eligible people.

    A total of 72.15189873 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    285
    Overall number of GP appointments1921 Number of appointments in Apr 2024 from a practice list size of 5438 patients1921
    Face to face appointments1217 Face to Face appointments in Apr 2024 which is 63.4% of the total number of appointments.1217
    Home Visits4 Home Visits in Apr 2024 which is 0.2% of the total number of appointments.4
    Telephone appointments694 Telephone appointments in Apr 2024 which is 36.1% of the total number of appointments.694
    Unknown appointments6 Unknown appointments in Apr 2024 which is 0.3% of the total number of appointments.6
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    1

    Good
     

    Ok
    1

    Poor
    3

    Terrible
    7

  •  Patient Reviews

    Somerset Bridge Medical Centre
    Review SourceBy:Somerset B
    Rating:..Star Rating
    Jul 29 2018

    I went in to this practice to update my address. I spoke to the receptionist and explained what I needed to do. She rudely told me I needed to go and get a form and fill it out and hand it in. I did this and gave her the form and then she entered the details straight away on to the system and threw the form in the bon. Why she couldn't have just done that when I went in I do not know. This is just a typical example of how rude and unhelpful this surgery is. Prescriptions have to be ordered after 2pm which isn't always easy when you work. Appointments are difficult to get. Can't wait to move Doctors!
    Original Comment Report...

    Reply from Somerset Bridge Medical Centre
    Mon, 30 Jul 2018 17:45:10 +0100

    I am sorry that our service did not match your expectations on this occasion. It would be really helpful if you emailed me directly at k.bartley@nhs.net or called in the practice and ask to speak to me. Than I can understand the problems you have had and try to resolve these. It is our normal practice protocol to ask patients to complete a Change of Address form as this helps us to ensure that the patient record is accurately updated (correct spelling etc) and avoids delays at reception for other patients. Alternatively we have a similar form available on our practice website www.somersetbridgemc.co.uk which can easily be completed. We do ask patients to contact the practice after 2 pm to order repeat prescriptions to help alleviate congestion on the phone lines in the earlier part of the day when patients requiring urgent access to the medical care are often ringing in to book appointments for that day . Repeat prescriptions can be ordered online 24 hours a day. If you are not already registered for online access and require any help in setting this up please contact the surgery and we will be happy to go through this with you. Many thanks for your feedback. I hope you find this information helpful to you. Kathy Bartley, Practice Manager

    Somerset Bridge Medical Centre
    Review SourceBy:Christopher D
    Rating:..Star Rating
    Apr 5 2022

    I have been with this practice for the last 6 years. My wife and I have always had excellent service. My wife recently in bad health and having the need for doctors and nurses throughout this last 2 years, can not fault the service given to her. We are more than happy with this practice, although the pharmacy doe require some attention as they insist on making you wait. We moved to Stockmoor pharmacy were service is excellent.

    Somerset Bridge Medical Centre
    Review SourceBy:Somerset B
    Rating:..Star Rating
    Jul 29 2018

    I went in to this practice to update my address. I spoke to the receptionist and explained what I needed to do. She rudely told me I needed to go and get a form and fill it out and hand it in. I did this and gave her the form and then she entered the details straight away on to the system and threw the form in the bon. Why she couldn't have just done that when I went in I do not know. This is just a typical example of how rude and unhelpful this surgery is. Prescriptions have to be ordered after 2pm which isn't always easy when you work. Appointments are difficult to get. Can't wait to move Doctors!
    Original Comment Report...

    Reply from Somerset Bridge Medical Centre
    Mon, 30 Jul 2018 17:45:10 +0100

    I am sorry that our service did not match your expectations on this occasion. It would be really helpful if you emailed me directly at k.bartley@nhs.net or called in the practice and ask to speak to me. Than I can understand the problems you have had and try to resolve these. It is our normal practice protocol to ask patients to complete a Change of Address form as this helps us to ensure that the patient record is accurately updated (correct spelling etc) and avoids delays at reception for other patients. Alternatively we have a similar form available on our practice website www.somersetbridgemc.co.uk which can easily be completed. We do ask patients to contact the practice after 2 pm to order repeat prescriptions to help alleviate congestion on the phone lines in the earlier part of the day when patients requiring urgent access to the medical care are often ringing in to book appointments for that day . Repeat prescriptions can be ordered online 24 hours a day. If you are not already registered for online access and require any help in setting this up please contact the surgery and we will be happy to go through this with you. Many thanks for your feedback. I hope you find this information helpful to you. Kathy Bartley, Practice Manager

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    Somerset Bridge Medical Centre

    GP Practice in Bridgwater

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