West Walk Surgery |
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3.9 
47 Reviews West Walk Surgery Yate West Gate Centre, 21 West Walk, Bristol, Avon, BS37 4AX Phone : Web :http://www.westwalksurgery.. Email :. EPS : Available .... CQC : 
Status :
West Walk Surgery is a GP Practice in Bristol and provides a list of services listed below if available. This GP practice has 46 reviews with a rating of 3.9 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how West Walk Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1780 individuals have been screened out of a possible 2320 eligible people.A total of 76.72413793 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1780 |
| Cervical Screening Ages 50 to 64 | 1050 individuals have been screened out of a possible 1320 eligible people.A total of 79.54545455 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1050 |
| Overall number of GP appointments | 6151 Number of appointments in Apr 2024 from a practice list size of 14708 patients | 6151 |
| Face to face appointments | 3755 Face to Face appointments in Apr 2024 which is 61% of the total number of appointments. | 3755 |
| Home Visits | 94 Home Visits in Apr 2024 which is 1.5% of the total number of appointments. | 94 |
| Telephone appointments | 2295 Telephone appointments in Apr 2024 which is 37.3% of the total number of appointments. | 2295 |
| Unknown appointments | 7 Unknown appointments in Apr 2024 which is 0.1% of the total number of appointments. | 7 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Oct 1 2019 | ||
I moved to this surgery from one more local to me and I can honestly say it’s worth the extra drive! As with all practices, sometimes it takes longer to get a routine appointment than some may like, but this is beyond the control of the surgery. However, if I have ever needed an urgent appointment or simply medical advice, I have always received a call back from a doctor in under five minutes! Every doctor I have spoken to (with the exception of one, who I assume is a little longer in the tooth than his fantastic colleagues) has been compassionate, informative and have provided me with an appropriate course of action. Prime example: I rang the surgery less than 24 hours ago, yet I am currently attending a hospital appointment arranged by the truly fantastic and all-round lovely nurse at Westwalk. Super efficient! Their app is also really useful for checking test results, booking appointments and requesting repeat prescriptions. I’ve also found it very helpful that they send reminders for baby immunisations, cervical screening and the like- things that would easily slip my mind. Thank you, Westwalk! | ||||||
| By: | West W |
| Jul 27 2019 | ||
My wife and I have been members of this practice and its predecessors since we moved to Yate in 1963 and have always by and large received good service. Sometimes the wait to see a specific doctor can be in excess of two weeks, but in urgent cases you will be contacted immediately. We have, with one or two exceptions, found all the doctors, nurses and staff very pleasant and approachable. Reply from West Walk Surgery Mon, 29 Jul 2019 12:20:23 +0100 Thank you for sharing your good experience of our surgery with others, you must have experienced lots of changes since 1963! I am very pleased you find the Doctors, Nurses and staff approachable and pleasant, I will share your review with our team. Victoria Hawkins Practice Manager | ||||||
| By: | West W |
| Jul 19 2019 | ||
I recently visited the surgery for a routine pill check. I just wanted to mention how fantastic the receptionists are, in particular I wanted to mention one lady who made my whole experience much easier. She was very accommodating and friendly. Reply from West Walk Surgery Fri, 19 Jul 2019 13:09:59 +0100 Thank you for your kind words about our receptionists, they will be delighted when I pass your praise on. Many thanks for your feedback. Victoria Hawkins Practice Manager | ||||||
