The Swan Practice

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    star rating
    3.2
    25 Reviews
    The Swan Practice
     North End, High Street,
     Buckingham,
     Buckinghamshire, MK18 1NU
    Phone :
    Web :http://www.theswanpractice..

    Email :.

    EPS : Not Available
    .... CQC : CQC Rating

    Status : Closed
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  • Provider Information
  • The Swan Practice is a GP Practice in Buckingham and provides a list of services listed below if available. This GP practice has 25 reviews with a rating of 3.2 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Swan Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 493405 individuals have been screened out of a possible 4760 eligible people.

    A total of 71.53361345 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    3405
    Cervical Screening Ages 50 to 642320 individuals have been screened out of a possible 3015 eligible people.

    A total of 76.94859038 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    2320
    Overall number of GP appointments14772 Number of appointments in Apr 2024 from a practice list size of 31325 patients14772
    Face to face appointments8709 Face to Face appointments in Apr 2024 which is 59% of the total number of appointments.8709
    Home Visits102 Home Visits in Apr 2024 which is 0.7% of the total number of appointments.102
    Telephone appointments3997 Telephone appointments in Apr 2024 which is 27.1% of the total number of appointments.3997
    Unknown appointments169 Unknown appointments in Apr 2024 which is 1.1% of the total number of appointments.169
    Video call appointments1795 Video call appointments in Apr 2024 which is 12.2% of the total number of appointments.1795


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  • Patient Ratings

    Excellent
    6

    Good
    5

    Ok
    5

    Poor
    5

    Terrible
    4

  •  Patient Reviews

    The Swan Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 8 2022

    You can never see a doctor. You cannot get through on the phone without a very long wait. Number 27 in the queue when you phone at dead on 8am. Once you do get through to a person 39 minutes later, that person cannot make face to face appointments. After being in severe pain for days I wonder how ill one has to be to be seen by an actual doctor? I find it very scary that when you are in need of a doctor the Swan Practice is not there for it’s patients. We have very little choice in Buckingham and since the merger things have gone downhill fast. I have tried to register with Winslow but am just outside of the required area. Where else can Buckingham residents go? It is not rocket science as to why A&E is inundated, there is no other choice! With Buckingham continuing to get bigger and bigger this situation will, I fear, only get worse!

    The Swan Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Oct 1 2019

    I am surprised by the adverse comments made with regard to the Swan Practice. Our own experience could not be more different, in short a really first class service. Receptionists are caring and really go that extra mile to help. Nurses are outstanding. Doctors that take time to listen and then explain issues and options. Recently I became unwell mid afternoon and phoned the Swan Practice The Receptionist was helpful and within 10 minutes the duty doctor had retuned my call to discuss my case and gave advice. After 24 hours no improvement so called again. Again a very helpful Receptionist and the duty doctor returned my call within minutes and asked me to attend Verney Close within the hour for an ECG and then review with the duty doctor. What service. We are so very fortunate to have the caring and dedicated team at the Swan Practice. Thank you to the whole team.
    Original Comment Report...

    The Swan Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 11 2019

    My elderly Mother passed away recently, and had suffered a number of health problems over her 92 years. She was a patient at this practice for over 30 years. Despite the occasional frustrations with appointments, she was usually able to be seen either that same day or the following day, and more recently with her increasing ill-health and frailty, she was seen on a regular basis by two different GPs, both of whom looked after her very well. This continued during her last weeks when she was resident in a nursing home in Buckingham. My Mother received excellent care and attention for many years from both the Doctors and Practice Nurses at this surgery and I would happily recommend them to other patients.
    Original Comment Report...

    Reply from The Swan Practice
    Fri, 02 Aug 2019 11:17:52 +0100

    Thank you for taking the time to leave your feedback, your comments are appreciated by us all. It's reassuring to hear that the care from our doctors and nurses was prompt and co-ordinated and, most of all helped you and your mother feel safe and looked-after. Morva Bonthorne Practice Manager

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    The Swan Practice

    GP Practice in Buckingham

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