Kennet Surgery

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  • Provider Information
  • Kennet Surgery is a GP Practice in Reading and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 1.4 out of 5.

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  • Provider Services
  • Child Immunisations
  • Joint injections
  • Learning disability health check
  • Phlebotomy
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  •  Provider Performance
    99
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  • Patient Ratings

    Excellent
     

    Good
     

    Ok
    1

    Poor
    3

    Terrible
    9

  •  Patient Reviews

    Kennet Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 13 2022

    Kent surgery is not a number 1 surgery, went on appointment I talk the lady about my address has changed I provided everything after next day I can’t access my GP app,received a message your GP has cancelled when I called they said we are updating software next day different story 3 Day one man called me said it will go now good after three week again same problem...etc

    Kennet Surgery
    Review SourceBy:Qayyum
    Rating:..Star Rating
    Apr 8 2021

    I think they are receptionist are very rud.eventhey don't understand why the patient phone the surgery? After3hours they would not say anything just cutoff the phone line.If they don't change the staff most of the patient will leave and go somewhere.

    Kennet Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 14 2018

    All staff lovely other than receptionist is very unhelpful and rude. I hadn’t been there before and wasn’t sure that I had to sign in on a machine and she was so rude and I felt so uncomfortable
    Original Comment Report...

    Reply from Kennet Surgery
    Mon, 18 Jun 2018 12:26:29 +0100

    I am really sorry you didn't have a good experience with a member of our reception team obviously this has a negative impact on the whole team and we would appreciate it if you could contact the Practice Manager in regards to which member of the team was involved so we can arrange some customer service follow up training if necessary

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    Kennet Surgery

    GP Practice in Reading

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