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Redwood House Surgery is a GP Practice in Maidenhead and provides a list of services listed below if available. This GP practice has 17 reviews with a rating of 3.3 out of 5. |
Provider Services | ||||
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The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Redwood House Surgery is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
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Cervical Screening Ages 25 to 49 | 675 individuals have been screened out of a possible 925 eligible people.A total of 72.97297297 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 675 |
Cervical Screening Ages 50 to 64 | 400 individuals have been screened out of a possible 515 eligible people.A total of 77.66990291 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 400 |
Overall number of GP appointments | 1884 Number of appointments in Apr 2024 from a practice list size of 5830 patients | 1884 |
Face to face appointments | 1346 Face to Face appointments in Apr 2024 which is 71.4% of the total number of appointments. | 1346 |
Home Visits | 1 Home Visits in Apr 2024 which is 0.1% of the total number of appointments. | 1 |
Telephone appointments | 490 Telephone appointments in Apr 2024 which is 26% of the total number of appointments. | 490 |
Unknown appointments | 30 Unknown appointments in Apr 2024 which is 1.6% of the total number of appointments. | 30 |
Video call appointments | 17 Video call appointments in Apr 2024 which is 0.9% of the total number of appointments. | 17 |
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Patient Ratings | ||||||||||||
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![]() | By: | Redwood H |
| Oct 3 2019 | ||
I attended the flu clinic last Saturday and was very impressed how well it was run and how quickly I was in and out.
Also nice to see the Practice manager on site to meet patients.
Feeling a lot more happy about the practice and hoping to see more improvements soon. Reply from Redwood House Surgery Thu, 03 Oct 2019 11:05:09 +0100 Thank you very much for your comment. We were also pleased with the Saturday Flu clinic particularly the patient attendance and how we ran the clinic. We have more clinic dates planned with the dates advertised in the surgery and on our website www.redwoodhousesurgery.co.uk I’m pleased that I was able to speak with you on Saturday about the vision for Redwood House Surgery and the improvements we would like to make. At the moment we are recruiting for new members to join the team. We have a new experienced salaried GP, Dr Suhanika Major starting with us 7th October and we have the clinical pharmacists working with us again. Further attention is needed concerning the appointment and telephone systems in place so we can improve the patient access to the surgery. We are also looking the IT and technology available to us such as online E Consultations, patient booking apps such as MY GP, patient online, etc. All patient feedback and comments are discussed at our teams meetings to celebrate what we do well and to learn where we can make improvements. Once again, thank you for taking the time to leave such a lovely comment. |
![]() | By: | Redwood H |
| Mar 15 2019 | ||
On any occasion when I have tried to book an appointment it has always prove extremely difficult if not inpossible. Mines open at 8, and if phone calls are picked up at 8.03 all the days appointments are already gone.
According to receptionist, the only way to get an appointment is to go to the clinic at 8 and book directly, which is extremely difficult for anyone who works or has children.
I have at times had to call over 200 (yes 200 times) before I got through).
They clearly need more staff or fewer patients but the service provided is in inadequate. |
![]() | By: | Redwood H |
| Mar 13 2019 | ||
Really hard to get appointments, some of the doctors are very nice, others are very unfriendly and rude. I refuse appointments with a certain doctor because of their attitude, which makes it even harder to be seen.
I am diabetic and now there is no diabetes trained nurse, I have asked a couple of times if she is being replaced and all I get is shrugs of the shoulders. No one seems to know and it isn't good enough. |
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