Crosby House Surgery

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    star rating
    2.7
    25 Reviews
    Crosby House Surgery
     91 Stoke Poges Lane,
     Slough,
     Berkshire, SL1 3NY
    Phone :
    Web :https://crosbyhousesurgery..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Open
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  • Provider Information
  • Crosby House Surgery is a GP Practice in Slough and provides a list of services listed below if available. This GP practice has 25 reviews with a rating of 2.7 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Child Immunisations
  • COPD clinic with spirometry
  • Diabetes Clinic providing insulin initiation
  • Joint injections
  • Learning disability health check
  • Travel health without yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Crosby House Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491130 individuals have been screened out of a possible 2160 eligible people.

    A total of 52.31481481 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    1130
    Cervical Screening Ages 50 to 64570 individuals have been screened out of a possible 775 eligible people.

    A total of 73.5483871 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    570
    Overall number of GP appointments3639 Number of appointments in Apr 2024 from a practice list size of 12046 patients3639
    Face to face appointments2050 Face to Face appointments in Apr 2024 which is 56.3% of the total number of appointments.2050
    Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
    Telephone appointments1569 Telephone appointments in Apr 2024 which is 43.1% of the total number of appointments.1569
    Unknown appointments13 Unknown appointments in Apr 2024 which is 0.4% of the total number of appointments.13
    Video call appointments7 Video call appointments in Apr 2024 which is 0.2% of the total number of appointments.7


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  • Patient Ratings

    Excellent
    3

    Good
    7

    Ok
    3

    Poor
    3

    Terrible
    9

  •  Patient Reviews

    Crosby House Surgery
    Review SourceBy:Agnes
    Rating:..Star Rating
    Aug 23 2021

    Rating with no comment

    Crosby House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Oct 22 2018

    I am absolutely frustrated with this GP. I have been on a phone for 55 minutes, calling them non stop and still nothing! When I was able to get in a line like 30 times, even 5 times in a row - no one was bothered to pick my call up, but when I called them again, it said they are talking to someone. That actually makes me feel like my call is being ignored on purpose. Last week I wasn’t able to book myself an appointment either because the lady said there was no appointment. So how am I suppose to book myself an appointment if they never pick my calls up and once they do, there’s never no appointments left!! There should be this cue future built when the patients call!! It’s a shame, I’ll change my GP as soon as possible because I feel like this Surgery just doesn’t give a damn about their patients. I would never recommend this surgery. I set my alarm at 8am just to be able to call them and get an appointment, while now it’s 9am and I’m left with no appointment, and my health issue not solved at all. Thanks Crosby house surgery!
    Original Comment Report...

    Reply from Crosby House Surgery
    Mon, 25 Mar 2019 15:30:14 Z

    I'm sorry you are unhappy with the service at Crosby House. We have ordered a new telephone system to try to combat some of the problems. Alternatively you may wish to consider registering for online access where you can pre-book appointments.

    Crosby House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 4 2023

    Very bad service.

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    Crosby House Surgery

    GP Practice in Slough

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