Open Door Surgery

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  • Provider Information
  • Open Door Surgery is a GP Practice in London and provides a list of services listed below if available. This GP practice has 7 reviews with a rating of 3.6 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Child Immunisations
  • COPD clinic with spirometry
  • Learning disability health check
  • Phlebotomy
  • Travel health with yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Open Door Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491335 individuals have been screened out of a possible 1825 eligible people.

    A total of 73.15068493 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    1335
    Cervical Screening Ages 50 to 64545 individuals have been screened out of a possible 690 eligible people.

    A total of 78.98550725 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    545
    Overall number of GP appointments7177 Number of appointments in Apr 2024 from a practice list size of 10301 patients7177
    Face to face appointments5524 Face to Face appointments in Apr 2024 which is 77% of the total number of appointments.5524
    Home Visits9 Home Visits in Apr 2024 which is 0.1% of the total number of appointments.9
    Telephone appointments1578 Telephone appointments in Apr 2024 which is 22% of the total number of appointments.1578
    Unknown appointments1 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.1
    Video call appointments65 Video call appointments in Apr 2024 which is 0.9% of the total number of appointments.65


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  • Patient Ratings

    Excellent
    2

    Good
    3

    Ok
     

    Poor
    1

    Terrible
    1

  •  Patient Reviews

    Open Door Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 2 2018

    I have found the doctors at this surgery to be attentive, hard working, competent, and do not shy away from giving an actual examination if it is necessary and/or appropriate. The surgery is well appointed and well staffed and it has all the amenities and services one would expect from a modern doctor's surgery. One of the best aspects of the practice, is that providing you can get there in time you will be seen the same day: there is none of this having to wait 2 or 3 days for an appointment.
    Original Comment Report...

    Open Door Surgery
    Review SourceBy:Open D
    Rating:..Star Rating
    Feb 16 2018

    I have my prescription requested from this surgery by a company who then order my supplies and get the delivered to my house. When they do this the practice never seem to deal with the request and the company have to chase them for it and more than often my supplies are delivered late! This is a recurring issue with this surgery, they have so many staff I don't understand why they can't deal with it. They just seem very incompetent to do anything really.
    Original Comment Report...

    Reply from Open Door Surgery
    Mon, 26 Feb 2018 10:39:39 Z

    I am sorry to hear that you had a bad experience with the practice with regards to your prescription request. If you would like to contact me directly at simpliciobenedic.taguba@nhs.net and I could look into this further and avoid the issue recurring again;.

    Open Door Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 19 2018

    My Dad was given an appointment to come today to see the nurse, after waiting for half an hour the nurse said she doesn't syringe the ears and he needs to see the other nurse. But it was this nurse that gave him this appointment, he came last week and was prescribed drops for his ear and then today she was going to syringe his ear. This is just ridiculous! What kind of surgery does this!
    Original Comment Report...

    Reply from Open Door Surgery
    Wed, 04 Jul 2018 12:08:37 +0100

    Thank you very much for bringing this incident to our attention and we are very sorry to hear that you had a bad experience with the practice. This was an administrative error on our part as different nurses specialise in different tasks and we mistakenly booked your father for an ear syringing appointment with a nurse who does not perform this. This has been discussed in our fortnightly practice meeting and this should not happen again. We apologise for this error. Should you wish to discuss the matter further please do not hesitate to contact me directly at shaun.lee1@nhs.net (Reception Manager).

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    Open Door Surgery

    GP Practice in Balham

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