Mitcham Family Practice |
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2.6 
14 Reviews Mitcham Family Practice 55, Mortimer Road, Mitcham, Surrey, CR4 3HS Phone : Web :http://www.mitchamfamilypr.. Email :. EPS : Available .... CQC : 
Status : Open
Mitcham Family Practice is a GP Practice in Mitcham and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 2.6 out of 5 and a CQC rating of Requires improvement. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Mitcham Family Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 450 individuals have been screened out of a possible 780 eligible people.A total of 57.69230769 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 450 |
| Cervical Screening Ages 50 to 64 | 160 individuals have been screened out of a possible 280 eligible people.A total of 57.14285714 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 160 |
| Overall number of GP appointments | 1227 Number of appointments in Apr 2024 from a practice list size of 4326 patients | 1227 |
| Face to face appointments | 760 Face to Face appointments in Apr 2024 which is 61.9% of the total number of appointments. | 760 |
| Home Visits | 1 Home Visits in Apr 2024 which is 0.1% of the total number of appointments. | 1 |
| Telephone appointments | 322 Telephone appointments in Apr 2024 which is 26.2% of the total number of appointments. | 322 |
| Unknown appointments | 4 Unknown appointments in Apr 2024 which is 0.3% of the total number of appointments. | 4 |
| Video call appointments | 140 Video call appointments in Apr 2024 which is 11.4% of the total number of appointments. | 140 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jan 5 2024 | ||
The reception staff are incompentant, rude and unhelpful. The doctor I see is patronising and condesdending at times. He is argumentative he doesn't listen to what you say forcing you to repeat yourself two or even three times. He dismiss' any information you provide and contradicts information you get from HNS professionals or the NHS website. His office and desk is a mess. He changes what he says constantly so you have to roughly guess what he means. It's just a terrible practice overall | ||||||
 | By: | Anonymous |
| Nov 23 2018 | ||
I have been with this clinic for more than 10 years but I have never needed them until recently. But to get an appointment from them is mission impossible. And to gat an appointment with a lady doctor is like finding a needle in a haystack.
The front desk lady I spoke to was soo rude but not all of them.
The doctor I was seeing is like the comments above is not caring, does not have eye contact, really messy Room. I feel like I will get some illness going there.
I feel like there is a miss communication among the staff that they are Allways lost in translation. It’s upsetting to get an appointment after 3 weeks and to be told that they are not Avaliabe today or if they get the wrong information.
I feel frustrated and let down by this surgery all the time. Time to move on. | ||||||
| By: | Anonymous |
| Jun 30 2018 | ||
The surgery consists of many polite people, who are always willing to help. My doctor is very kind and always listens to the problems of his patients. The receptionist is very kind and willing to help organise the appointments, she is always smiling and makes everyone happy and comfortable within the surgery. Another doctor is a very friendly doctor, she has a nice way with children and understands the problems well and thoroughly explain how to deal with some situations. A very good surgery, very friendly people, willing to help and care without any problems. THANK YOU! | ||||||
