Chatfield Medical Centre

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  • Provider Information
  • Chatfield Medical Centre is a GP Practice in London and provides a list of services listed below if available. This GP practice has 33 reviews with a rating of 3.3 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Anticoagulant monitoring and dosing
  • Asthma Clinic
  • Baby clinic with health visitor
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Diabetes Clinic providing insulin initiation
  • Drug and alcohol Services
  • Joint injections
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
  • Phlebotomy
  • Primary care counselling service
  • Smoking cessation clinic
  • Travel health with yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Chatfield Medical Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491560 individuals have been screened out of a possible 2715 eligible people.

    A total of 57.45856354 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    1560
    Cervical Screening Ages 50 to 64625 individuals have been screened out of a possible 975 eligible people.

    A total of 64.1025641 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    625
    Overall number of GP appointments5681 Number of appointments in Apr 2024 from a practice list size of 11853 patients5681
    Face to face appointments3350 Face to Face appointments in Apr 2024 which is 59% of the total number of appointments.3350
    Home Visits69 Home Visits in Apr 2024 which is 1.2% of the total number of appointments.69
    Telephone appointments1786 Telephone appointments in Apr 2024 which is 31.4% of the total number of appointments.1786
    Unknown appointments0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments.0
    Video call appointments476 Video call appointments in Apr 2024 which is 8.4% of the total number of appointments.476


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  • Patient Ratings

    Excellent
    12

    Good
    4

    Ok
    6

    Poor
    5

    Terrible
    7

  •  Patient Reviews

    Chatfield Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 22 2023

    Absolutely dreadful is an understatement. DO NOT JOIN THIS SURGERY. The person who manages this place writes the same generic response to all complaints, they couldn't care less. I hope you have plenty of free minutes on your phone because you'll be on hold for at least 30 before you manage to talk to a human. The human you do talk to will be rude and abrupt and generally treat you like an imposition. For God's sake please don't ask to see a doctor in person, in fact please don't even ask to speak to one on the phone. An assistant/medical student will speak to you but don't worry because they'll relay your health issues to a REAL DOCTOR who will write you a prescription

    Chatfield Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 2 2019

    i have been registered with this practice nearly since it has started, , but about 4 years ago The partners left the practice and the surgery started to go backward, gp’s, that do not want to understand your case who just treat you as a number not a person, instead of 10 minutes appointment it’s 5 minutes appointment, as they keep pressurising you when you are trying to explain your pain, doctors keep on changing because the management is so bad. And when you try to explain let’s say for example about a pain in your arm, you see the doctor going on google to try and find how to treat you. And if you try to call the practice and speak to any doctor there most of the time they are rude and always refer to nhs.com and what is written in front of them on a screen that me , you or anyone can have access to. It is not a way to treat patients
    Original Comment Report...

    Reply from Chatfield Medical Centre
    Wed, 14 Aug 2019 13:20:44 +0100

    We are sorry that in your experience our service has deteriorated and that you feel you are not being treated effectively. We would like to assure you that we are a caring practice and we expect all our doctors to address our patients' needs with compassion and empathy. We can confirm that all our doctors are fully qualified and only 2 partners have left since 2011, due to emigration and retirement. We are concerned that your experience is not up to the standard that you or we expect. If you would like to discuss this further so that we can address the issues you have raised please contact the surgery and ask to speak with the deputy practice manager who will investigate your concerns fully.

    Chatfield Medical Centre
    Review SourceBy:Chatfield M
    Rating:..Star Rating
    Jul 3 2019

    I am a long term sufferer of RA and am currently having a flare up. I don't visit the GP often as i am under the care of the consultants at hospital. For the first time in a long time i felt listened to. I was able to get an on the day appointment without having to wait very long on the phone. The GP was very sympathetic and understanding and offered me alternative options to help manage my care whilst waiting for a follow up at the hospital. I have very happy with the service at Chatfield and would recommend the service to all.
    Original Comment Report...

    Reply from Chatfield Medical Centre
    Wed, 03 Jul 2019 17:15:41 +0100

    We greatly appreciate your comments. We would be grateful if you could inform us of the individual GP you saw today so that we can pass on your compliments and use your case as an example of good practice so that we can continue to learn together. You can contact us via email waccg.chatfield-health@nhs.net.

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    Chatfield Medical Centre

    GP Practice in Battersea

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