Heathcote Medical Centre |
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3.0 
78 Reviews Heathcote Medical Centre Heathcote, Tadworth, Surrey, KT20 5TH Phone : Web :http://www.heathcotemedica.. Email :. EPS : Available .... CQC : 
Status : Open
Heathcote Medical Centre is a GP Practice in Tadworth and provides a list of services listed below if available. This GP practice has 74 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Heathcote Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1185 individuals have been screened out of a possible 1630 eligible people.A total of 72.6993865 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1185 |
| Cervical Screening Ages 50 to 64 | 1005 individuals have been screened out of a possible 1275 eligible people.A total of 78.82352941 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target. | 1005 |
| Overall number of GP appointments | 4261 Number of appointments in Apr 2024 from a practice list size of 11781 patients | 4261 |
| Face to face appointments | 2480 Face to Face appointments in Apr 2024 which is 58.2% of the total number of appointments. | 2480 |
| Home Visits | 34 Home Visits in Apr 2024 which is 0.8% of the total number of appointments. | 34 |
| Telephone appointments | 1747 Telephone appointments in Apr 2024 which is 41% of the total number of appointments. | 1747 |
| Unknown appointments | 0 Unknown appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Apr 2024 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Peter |
| Aug 1 2023 | ||
No consideration for people on shift work went over there then told to go online told them I was on nights, they said get someone else to book an appointment no customer service at all two phone calls and two visits to get an appointment only when I asked to see the practice manager to complain did I get an appointment needs a total overhaul they should be taking calls for appointments over practices do. | ||||||
| By: | Anonymous |
| Jun 14 2023 | ||
Lack of putting the patient first and inflexible to the point of being dickensian. If you do try and call you have a 35 minute wait on hold.. so if their website doesnt have a box you conveniently fit into its just tough luck. Their systems for funnelling patients are broken. Seems that Covid became an excuse for them to permanently keep patients at arms length. Nothing good to say about them.. | ||||||
| By: | Anonymous |
| Jan 21 2023 | ||
Disgusting service hate that nurse !! Had to beg for antibiotics and ear spray !! First thing she said was out on a mask I said I had took a covid test from work and it was negative. Had to wait in the car which was freezing haven done a full night shift waiting for a phone call tb come in was told I had to wear a mask I went in said I had a cough for about four weeks and was coifing up green studf !! She said it was virtual and not a chest infection and an ear I fectio. Said I wa all clear for both and was exaggerated al my Symptoms I explained that I wa going on holiday the following week she said to me well you have travel insurance what a fucking bitch take. My childean to this hatch and always ending in hospital admission | ||||||
