Valley Road Surgery

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    star rating
    3.7
    27 Reviews
    Valley Road Surgery
     139 Valley Road,
     Rutford Road,
     London
     SW16 2XT
    Phone :
    Web :..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Closed
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  • Provider Information
  • Valley Road Surgery is a GP Practice in London and provides a list of services listed below if available. This GP practice has 26 reviews with a rating of 3.7 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Valley Road Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49855 individuals have been screened out of a possible 1090 eligible people.

    A total of 78.44036697 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    855
    Cervical Screening Ages 50 to 64430 individuals have been screened out of a possible 525 eligible people.

    A total of 81.9047619 of possible patients have been screened which is above the required mimimum standard.
    430
    Overall number of GP appointments2216 Number of appointments in Apr 2024 from a practice list size of 5549 patients2216
    Face to face appointments1026 Face to Face appointments in Apr 2024 which is 46.3% of the total number of appointments.1026
    Home Visits20 Home Visits in Apr 2024 which is 0.9% of the total number of appointments.20
    Telephone appointments1159 Telephone appointments in Apr 2024 which is 52.3% of the total number of appointments.1159
    Unknown appointments11 Unknown appointments in Apr 2024 which is 0.5% of the total number of appointments.11
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    12

    Good
    8

    Ok
     

    Poor
    2

    Terrible
    5

  •  Patient Reviews

    Valley Road Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 7 2023

    Consistently poor experiences over many years: denial of referrals leading to late diagnoses, questionable record keeping, failure to uphold NHS constitution (which i doubt theyve ever read), gdpr breaches, absence of empathy or compassion. On the contrary. Demonstrable lack of ethics. Racist and xenophobic. I have evidence (documentary and audio) to prove my assertions.

    Valley Road Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 17 2019

    I would like to recommend the fantastic Receptionist. I had a MRI scan dated 16th August 2019. For almost a month my results had not come through. I had called up St Georges Hospital and they were not helpful. On the 17th September I went to Valley Road Surgery and spoke with the receptionist she reassured me and made sure she would sort it out. She called St Georges and requested for my results to be sent to the surgery. She then explained to me that she would send an email and would make sure it gets on to my record. In the evening I received a Text message indicating that my MRI scan results were on my records. She is an absolute gem and a wonderful receptionist. Valley Road Surgery are extremely lucky!!!
    Original Comment Report...

    Valley Road Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 17 2019

    I would like to recommend the fantastic Receptionist. I had a MRI scan dated 16th August 2019. For almost a month my results had not come through. I had called up St Georges Hospital and they were not helpful. On the 17th September I went to Valley Road Surgery and spoke with the receptionist she reassured me and made sure she would sort it out. She called St Georges and requested for my results to be sent to the surgery. She then explained to me that she would send an email and would make sure it gets on to my record. In the evening I received a Text message indicating that my MRI scan results were on my records. She is an absolute gem and a wonderful receptionist. Valley Road Surgery are extremely lucky!!!
    Original Comment Report...

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    Valley Road Surgery

    GP Practice in Rutford Road

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