North Avenue Surgery

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  • Provider Information
  • North Avenue Surgery is a GP Practice in Southend On Sea and provides a list of services listed below if available. This GP practice has 13 reviews with a rating of 3.4 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Child health and development
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how North Avenue Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49355 individuals have been screened out of a possible 475 eligible people.

    A total of 74.73684211 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    355
    Cervical Screening Ages 50 to 64155 individuals have been screened out of a possible 230 eligible people.

    A total of 67.39130435 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    155
    Overall number of GP appointments1232 Number of appointments in Apr 2024 from a practice list size of 2881 patients1232
    Face to face appointments975 Face to Face appointments in Apr 2024 which is 79.1% of the total number of appointments.975
    Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
    Telephone appointments172 Telephone appointments in Apr 2024 which is 14% of the total number of appointments.172
    Unknown appointments42 Unknown appointments in Apr 2024 which is 3.4% of the total number of appointments.42
    Video call appointments43 Video call appointments in Apr 2024 which is 3.5% of the total number of appointments.43


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  • Patient Ratings

    Excellent
    5

    Good
    3

    Ok
    1

    Poor
    2

    Terrible
    3

  •  Patient Reviews

    North Avenue Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 11 2021

    Rang for a phone consultation with a dr and got a.nurse I told.nurse my symptoms she said antibiotics I can't have give me.a reaction downstairs I asked about an inhalor as.i had one given last time steroid.and blue inhalor nurse said wont help so here iam.2 weeks now coughing wheezy I don't have Covid done 2 rapid test recently I'm stuffed thanks nurse

    North Avenue Surgery
    Review SourceBy:North A
    Rating:..Star Rating
    May 17 2019

    Since moving to this area this is the best of a bad bunch but recently this surgery has deteriorated in terms of care and the doctors bedside manner apart from one or two, is without empathy or care. It has been impossible to get through on the phone, when you do get through it is pot luck when it comes to who you get and if you are treated like a nuisance or not. I used to take it personally but after the many google reviews and personal experience I can honestly say, the nhs here in Cambuslang, isn't providing us with the service we need, especially not at this surgery. I really am sorry to have to give it such a low rating, good doctora are like gold dust and I am so grateful for them. This surgery however? Cold discompassionate and uncaring.
    Original Comment Report...

    Reply from North Avenue Surgery
    Mon, 20 May 2019 09:18:54 +0100

    Morning, can you please confirm you have entered your comment on the right surgery page as we are based in Southend on Sea, Essex not Cambuslang, if your comment is about our Surgery then you can contact me direct to discuss your concerns further by calling 01702 467215 kind regards Cathy Allbut Practice Manager

    North Avenue Surgery
    Review SourceBy:North A
    Rating:..Star Rating
    May 17 2019

    Since moving to this area this is the best of a bad bunch but recently this surgery has deteriorated in terms of care and the doctors bedside manner apart from one or two, is without empathy or care. It has been impossible to get through on the phone, when you do get through it is pot luck when it comes to who you get and if you are treated like a nuisance or not. I used to take it personally but after the many google reviews and personal experience I can honestly say, the nhs here in Cambuslang, isn't providing us with the service we need, especially not at this surgery. I really am sorry to have to give it such a low rating, good doctora are like gold dust and I am so grateful for them. This surgery however? Cold discompassionate and uncaring.
    Original Comment Report...

    Reply from North Avenue Surgery
    Mon, 20 May 2019 09:18:54 +0100

    Morning, can you please confirm you have entered your comment on the right surgery page as we are based in Southend on Sea, Essex not Cambuslang, if your comment is about our Surgery then you can contact me direct to discuss your concerns further by calling 01702 467215 kind regards Cathy Allbut Practice Manager

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    North Avenue Surgery

    GP Practice in Southend On Sea

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