The Thorpe Bay Surgery

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    star rating
    3.8
    15 Reviews
    The Thorpe Bay Surgery
     99 Tyrone Road,
     Southend On Sea,
     Essex, SS1 3HD
    Phone :
    Web :..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status :
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  • Provider Information
  • The Thorpe Bay Surgery is a GP Practice in Southend On Sea and provides a list of services listed below if available. This GP practice has 15 reviews with a rating of 3.8 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Child health and development
  • Diabetes Clinic providing insulin initiation
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Thorpe Bay Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491865 individuals have been screened out of a possible 2440 eligible people.

    A total of 76.43442623 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    1865
    Cervical Screening Ages 50 to 641200 individuals have been screened out of a possible 1625 eligible people.

    A total of 73.84615385 of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another people to hit the required 80% screening target.
    1200
    Overall number of GP appointments5239 Number of appointments in Apr 2024 from a practice list size of 16215 patients5239
    Face to face appointments4084 Face to Face appointments in Apr 2024 which is 78% of the total number of appointments.4084
    Home Visits0 Home Visits in Apr 2024 which is 0% of the total number of appointments.0
    Telephone appointments990 Telephone appointments in Apr 2024 which is 18.9% of the total number of appointments.990
    Unknown appointments165 Unknown appointments in Apr 2024 which is 3.1% of the total number of appointments.165
    Video call appointments0 Video call appointments in Apr 2024 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    7

    Good
    3

    Ok
    1

    Poor
    3

    Terrible
    1

  •  Patient Reviews

    The Thorpe Bay Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 17 2019

    Can rarely get through to reception on the phone due to being on hold for ages and eventually being hung up on. When I finally do the ladies always talk to me bluntly in a very unapproachable way. I phoned up to ask whether the surgery provide nurse appointments and she answered "yeah" with a tone suggesting I should already know this. A few months ago I went for an appointment as I had caught mumps from my university area. It was a lady who I hadn't seen before and she barely spoke to me the whole time. She eventually got a doctor to come and have a look. Note: this is the only doctor who is polite and helpful here. He told me I most likely had mumps and the lady doctor should send a self-test kit out to me. She never did this and now it will never be on my medical record that I had mumps. Would definitely not recommend this surgery.
    Original Comment Report...

    The Thorpe Bay Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 26 2019

    This really is a fantastic surgery. Very efficient and helpful reception who seem intuitive about our needs. Very good practice nurse has controlled my husband's asthma with correct medication and advice. This morning my husband told me he was out of blood pressure meds, Prescription zoomed over to the pharmacy in seconds. I cannot understand any negative reviews of this practice. From our perspective they need commending. Obviously there are times when you have to wait for an appointment. However, the first line of contact, the reception, know their stuff and try their hardest to help.
    Original Comment Report...

    The Thorpe Bay Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 9 2023

    Appointments are hard to get. Receptionist diagnose conditions and open wounds are ignored. How can these people be GP’s

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    The Thorpe Bay Surgery

    GP Practice in Southend On Sea

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