Contacted nhs 111 for an extraction just before Christmas, the dentist agreed that the tooth needed to be removed. Once I got sat in the chair he stuck his mirror in my mouth and asked me to bite down, I did as he asked and nearly went through the ceiling. After that he sprayed the area with freezing cold water which was even more painful, if that wasn’t enough he then proceeded to grind my teeth down with his grinding machine. He ground down the bad tooth and even ground down a perfectly good tooth at the bottom saying “ is that clear now” and telling me to bite down, he said “ that’s all I can do for today as there is no one here to take the tooth out”. If he’d of explained this to me before I wouldn’t of had the treatment, I emailed them with my complaint but had no reply. I would never use this dentist again, it was like a torture chamber.