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Patient Ratings | ||||||||||||
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![]() | By: | Alan Sims |
| Dec 23 2018 | ||
I have had all my dental work completed here for many years and I have to say that the service I receive each time is very professional. I rarely have problems making an appointment to suit my needs and the care administered by the dentist is first class, as it is by all the staff. I have no hesitation in recommending MyDentist, Stainforth to my friends & relatives. |
![]() | By: | Ria blackshaw |
| Jan 24 2018 | ||
I booked in with our dentist around a year ago as me and my children are all on the system,
It gets cancelled a few days before my actual appointment.
I phoned to re-arrange but they say they have no dentist at the moment and will call us to let us know,THEY NEVER DID!
Received lots of emails to book my children in for appointments in the February half term.
Went in to book and yet again I'm on the system but apparently no dentist and will call in next few months once they get a new dentist! Very Doubtfull I'll get a phone call!
I Just dont think its good enough!!!!! Reply from mydentist, Church Road, Stainforth Thu, 25 Jan 2018 15:13:01 Z Dear Patient, Thank you for your feedback. I am very sorry to hear that you have been unhappy with the service that has been provided by our practice. If you wish to speak to our patient support department in more detail about the experience you have had, you can call us on 01204 799 799 option 1 or email patientsupport@mydentist.co.uk, where a member of the team would like to discuss your concerns. Kind Regards, Patient Support Team |
![]() | By: | Anonymous |
| Dec 13 2017 | ||
Unhappy with the quality of service I have received at my dentist, poor communication Reply from mydentist, Church Road, Stainforth Thu, 14 Dec 2017 10:23:36 Z Dear Patient, Thank you for your feedback. I am very sorry to hear that you have been unhappy with the service that has been provided by our practice recently. If you wish to speak to our patient support department in more detail about the experience you have had, you can call us on 01204 799 799 option 1 or email patientsupport@mydentist.co.uk, where a member of the team would like to discuss your concerns. Kind Regards, Patient Support Team |
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