To call me a nervous patient is a bit of an understatement! Linked to a separate trauma in the past has meant for over two decades visits to the dentist have been infrequent and very distressing ( for the various dentists as well as myself I think!) I joined the Woolton dentistry in May 2018 following lots of prompting from friends and family after a painful/ sensitive tooth meant I couldn’t eat on one side of my mouth. After giving a brief summary of my issues , my dentist has been superb. She is very understanding and reassuring. She explains everything that is going to happen and what we can do to help me keep calm and relaxed. This has involved longer appointments so she can go slow and stop anytime I need, tips to help me including bringing music/ headphones to focus on, reassurance that if I raise my hand she will stop straight away, fully explaining all what she is going to do and the time it will take so I can prepare myself and just generally showing compassion and reassuring me it will be ok and how well I do at each stage. So far I’ve had four visits and had a check up, a scale and polish, one visit for one filling and one visit for two fillings. Each time my dentist has found the right balance of professionalism and compassion. AND together with everything we are doing it’s getting easier each time I go to see her. I’m not completely filled with dread thinking I need to go and my distress during the appointments has significantly decreased. I can not recommend this practice enough. My mother and sister also go here and we are all very pleased with the service received.
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I had been eating chicken and did not notice a small bone which I accidently bit onto. It severely cracked one of my back molars. Once I would have been too scared to attend a dentist but thanks to all the kindness shown to me at Woolton Dentist I now have no fear. I knew a simple call would make everything better. My dentist took an xray and it showed the crack had reached right through the tooth. Sadly it had to be extracted but again I was not nervous and it took only seconds for the tooth to be removed. I was reassured by the dental assistant throughout my treatment which really helped. I used to dread going to the dentist but now it feels like going for a beauty treatment. Everywhere is spotless and the soothing music helps. The staff are all clean, respectable and very, very kind.
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