Had to wait nearly 50 minutes for my appointment which is unacceptable. I wasn’t informed there was a delay I had to go and ask at reception and find out what was happening. When I did see the dentist he was very apologetic. My daughter had taken time out of work to take me but we were a lot longer than we should have been.

Although the receptionists are really nice, the service the dentists provide in this surgery is unacceptable. The appointments are always cancelled and when rescheduled, they are months ahead - sometimes they don't even reschedule them. This has happened several times in the little time I've been with them. Other family members have had the same happen to them. The dentists seem to make you wait ages for an appointment and the treatment is done taking months to be completed. At one point, my issues were not even completely treated as promised by the dentist when they were first identified. It seems that if you are an NHS patient, they don't care about you. I particularly find this unethical and unacceptable. I wouldn't recommend this surgery to anyone.
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