I went in with the intention of maintaining braces treatment that I had from elsewhere.. Was told £100 for consultation which go towards any treatment. I then decided to remove my braces as I had gum problems and couldn't afford the treatment. They removed my braces and charged the full price of removal instead of offsetting it from the consultation fee that I paid. I asked the member of staff to have a word with the orthodontist but she refused. This kind of stuff irritates me and ill never go back or recommend.
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