The reception staff are good at what they do. I have seen two dentists in this practice Alisdair and the principal dentist Chris both had no customer care and treated me like what I said and felt did not matter. I saw Alisdair to have a wisdom tooth out, he gave me a local anaesthetic and proceeded to yank at my tooth for 30minutes, he then broke the tooth leaving the root in my gums, he then decided he was going to try and get the root out and proceeded to use at least five different instruments to remove it without success, when the anaesthetic wore of that's when the pain kicked in my face was swollen and I was in agony. Booked in saw Chris be had a bad attitude like I was bothering him asked for some pain relief, told me.to go buy it over the the counter as I know not all pain relief is effective on all pains. 7 days later I am still in pain have to now go and visit A&E which I did not want to do.