My daughter went to this practice and needed follow up support for an impacted wisdom tooth that was affecting nerves in her jaw and face. The dental practice did not respond to her phone calls or email to seek advice. Due to the lack of response she visited the dentist today. There was a male Receptionist who was patronising and rude when she had asked to speak to a dentist to progress an emergency hospital referral. This and the lack of response from the dentists added to my daughters distress at a time when she was experiencing significant tooth ache. Despite the pain, she was told to wait a further 2 days to see her dentist. She was then told if she paid £25 a density’s could see her and prescribe antibiotics. She was eventually seen by a dentist over an hour after waiting in the surgery and was told that nothing could be done to progress the referral. So this means she must wait 18 to 25 weeks in immense pain before the treatment is carried out by the hospital. It’s hard to get a response from them on the phone or email. We were fobbed off by the dentist and receptionist. I was spoken to very rudely by the male receptionist when I tried to explain why my daughter needed to be seen by a dentist urgently. Not impressed !!!