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Patient Ratings | ||||||||||||
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![]() | By: | Evgenia |
| Jul 12 2019 | ||
I registered at W9 Dental Health practice in June 2019 to resolve a number of long-standing dental issues which were not an immediate concern but could have caused severe problems down the line. I was able to get an appointment for the following week. Everyone at the practice was very considerate and attentive. The doctor carefully explained proposed treatment as well as its costs. I was referred to a specialist for my wisdom tooth extraction (very complex case) in a timely manner while my dental fillings were handled at the practice. Thank you very much, W9 Dental Health. I would definitely recommend this practice to other patients. |
![]() | By: | EJ |
| Jul 9 2019 | ||
I was experiencing quite a lot of pain and I am naturally quite a nervous patient having had a few bad experiences with dentists in the past. I rang on Friday to register, was registered that day and had an appointment the following Tuesday without even mentioning I was in need of urgent dental care. I saw the dentist for my first dental appointment with the practice and the appointment was right on time. I was immediately put at ease and struck with how informative and helpful she was; it was a contrast to previous dentists and I felt involved with my own care and very informed. She was considerate enough to put me at ease, very thorough in taking a detailed history including my current dental hygiene practices and offering me advice. It transpired that I had an infection and she prescribed antibiotics and gave tips for home care to aid recovery. It also transpired I would require surgery which she could not do but she informed me about the process, put me at ease and gave me tips for when the surgery comes around and referred me for the surgery immediately. Her assistant made notes of teeth to keep an eye on and gum issues and she was thoughtful about overall and future care, not just the immediate problem. Her examination was very thorough. I also received a courtesy call after the appointment to check I was satisfied and happy and I have a further appointment let me know I could ask any questions and if I had any concerns just to get in touch. I am very happy with the whole experience! |
![]() | By: | Anonymous |
| May 10 2019 | ||
Friendly local practise |
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