Pathetic staff and pathetic surgery with no emergency appointments available… patients used to come to this dental practice from many years but when emergency appointment is needed, surgery never co operates… pathetic staff

I have tried to get through to this dentist by phone, for the past 3 days to no avail. They are constantly engaged and the 1 time that the phone did ring, nobody picked up. Straight after I called back and the phone was yet again engaged again. This leads me to believe that the phone has been purposely left off the hook which is terrible. Furthermore, receptionists are rude they cant answer a telephone and consistently hang up without speaking, then leave the phone off the hook so you get the engaged tone How am I meant to book a dental appointment when it had impossible to contact the dentist?? Such bad service!
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Words cannot express how disappointed I am in the level of service at this practice. Missold products that don't even fit in my mouth or my requirements. Asked to pay up front for treatment then not even had a proper check up of each tooth as the dentist was in a rush to leave due to me being the last patient of the day - spent 30 seconds in the chair and told all is good even though I had loads of plaque etc. Don't think I've ever received a clean and polish when paying for it. A partial clean at best but never a polish. No advice given on flossing etc instead sold some TeePees that don't even fit between any two of my teeth. Strongly avoid.
Original Comment Report...