Patient Ratings | ||||||||||||
|
By: | Anonymous |
| Dec 16 2023 | |||
Having been a going to this practice since it open I can say that the service provided is excellent. Anytime that I required an emergency appointment I was able to get one for the day or say after. Some times I had to wait to be seen, not long if you compare it with the GP practice (when you are able to get an appointment). Although I don't mind waiting to be seen by this team,always polite and welcoming. Spending the time that I need and answering all my questions. I had examinations, NHS and private treatment. No complaints at all. The team works extremely well together. Very helpful. No wonder why they are so busy. |
By: | Anonymous |
| Jul 27 2023 | |||
Worst dentist in the uk. Vanessa messed up my filling resulting in me having to pay £1500 for a private root canal and cap. Check up is 30 seconds of a quick glance at your teeth, apawling service. My friends young son had an abscess that she missed resulting in weeks of pain. Do not see this dentist if you want good dental care. The only good thing is the hygienist, she is 5 star all the way. |
By: | Anonymous |
| Mar 13 2024 | |||
This dental practise is infuriating. For starters, they never answer the phone. If you leave a message they do tend to call back a few hours later but even then, unless you have a very basic question they have no clue. It's often like you're speaking a different language. Then when you get there you sit in the waiting room whilst the dentist/assistants talk about their weekends, the latest news etc. You can hear it all, they don't care - happy to waste your time and not theirs. They eventually call you through and I kid you not,... 20 seconds max in the chair. Quick glance, thanks for coming, book again on your way out. I recently had an emergency issue they assured me they could help with. I turned up, waited 30 minutes to be called through and told they couldn't find what they needed. Will have to come back next week and they'll re-order. Next week I turn up - They have it, result. Fixed the issue, billed me £160 on the way out. When I asked the receptionist where that figure has been plucked from she looked genuinely embarrassed charging me as she shrugged her shoulders. Complete finger in the air pricing. To top if off, repair failed inside 6 weeks. Went elsewhere as anyone with a brain would,.... £29 repair or £150 for a complete replacement over x2 appointments. If you want to join Vanessa's long list of mugs then attend this practise. All my family have given up with her and left EDC. The hygienist is however lovely. She really gets stuck in, we call her 'The Butcher' in our family as it really feels like your mouth has had a work out when you leave. Not cheap, but at least she's doing what you pay her to do and with a smile as well. The two of them in there couldn't be more chalk n cheese. |
Note: Click on the heading to open
Pictures from the Public | ||||
Popular Local Dentists | ||||