I was searching for an NHS dentist because I believe in supporting the NHS and although I work full time, after rent and bills, there's not much money left. However, as soon as the receptionist on the phone heard the word NHS, she said curtly "this is a private practice", and cut the call short. She clearly had no interest in offering help or advice or whether I was in an emergency situation (which I was). This is despite the practice being listed on the NHS website as considering NHS patients in emergencies. In the end, I went back to my old dentist in another city (something anyone in UK can do). And now the care plan is underway. I've still got a lot to pay, but it's a set NHS price.
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