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Patient Ratings | ||||||||||||
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![]() | By: | Anonymous |
| Feb 23 2018 | ||
Great dentists and reception staff.
Appointments always at a time that suits me, and within a week if not days.
Good treatment and lots of advice
Very friendly approachable team of people |
![]() | By: | Anonymous |
| Sep 25 2017 | ||
Went to book my disabled son an appointment in which he hadn't seen for nearly a year. First things receptionist did was threaten me that he wouldn't be allowed to come again if he missed the appointment as he missed a few 3 years ago..
Could understand it if it was within 12 months. When I explained he had difficulties and their phone system at the time which was nil in void, their reply was well it's irrespective that he's disabled..
I walked away and said the receptionist needs to go on a customer services course...
Disgusted....
Never had an issue with the dentist though. |
![]() | By: | Anonymous |
| Sep 21 2017 | ||
I cannot fault this practice. I was sat in waiting room when i witnessed an abusive man/patient. The receptionist was calm and professional. The senior nurse came and helped ease the situation. They explained to the man the situation and between them and reception defused situation. I was then taken by the nurse into the surgery where they apologised. Treatment was undertaken to a high standard in surgery everything was explained including cost etc. Very good practice |
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