It's very difficult to arrange an appointment at the Coulsdon Dental Practice. For example, they are currently offering check-up appointments in mid-June. Urgent appointments seem to take about a week or two Also, the Dentists' at this practice tend to leave after a couple of months, so consequently there's little in the way of continuity of care. Finally, and I might be wrong here, I get the impression that the Dentists at this practice are self-employed and largely unsupervised, and the titular owner on the "door", is an absent manager.
Original Comment Report...

My wife and I have previously lived in Coulsdon for may years and have previously used your practice. We moved to the South Coast 6 years ago but have now returned. Having receive good service in the past we requested an appointment and found that we were still on your books. Unfortunately we have had 3 cancelled appointments. Had silly excuses. Finally today we returned early from a holiday for our appointment with you tomorrow Late afternoon today we had yet another cancellation!!!!!!!!!. If we had known earlier we could have had 2 days extra holiday. What sort of practice do you run. Have read some of your previous reviews and it is obvious that this is a regular occurrence. Obviously the damaging comments have not been taken on board to provide a professional service to your customers let alone the inconvenience and cost impact n our case. Just appalling lack of service. Barry Newell