- Dentist Information
- Mansfield, David Michael is a dental surgery near Caterham and provides a list of procedures with a price list listed below if available. The surgery has 12 reviews with a rating of 3.6 stars out of 5.
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Dentist Location and near by additional services
Patient Ratings
Excellent 7Good 1Ok Poor Terrible 4Patient Reviews
Mansfield, David Michael
By: Ishtar Rating:.. 
Sep 23 2019 Very supportive professional person who understood me and helped me yesterday. I had a big problem with teeth but the dentist fixed this problem after just one appointment. I am very happy and I highly recommend my dentist.
Original Comment Report...Mansfield, David MichaelBy: Carol Rating:.. 
Aug 27 2019 I was in tremendous pain and receptionist was brilliant getting me an emergency appointment where abscess diagnosed so antibiotics given but pain escalated so back to receptionist who again was so helpful for further emergency. Then met dentist never seen before he was fantastic and specialises in extractions. Made me feel completely at ease and before I knew it tooth was out and although sore nothing like it was. Would recommend and cannot rate the staff especially the receptionist highly enough.
Original Comment Report...Reply from FIRS DENTAL SURGERY
Thu, 29 Aug 2019 22:37:18 +0100
Thank you for your feed back and for the nice words, we are very pleased that you had a good experience and that your problem was dealt with up to the standards we always aim to achieve. Kind Regards Firs Dental Surgery teamMansfield, David MichaelBy: Claire Rating:.. 
Aug 15 2019 I'm not one to normally write bad reviews however, in this instance i feel compelled to. The receptionist at this practice is so rude and has absolutely no customer service skills. I have been a patient here for many years and after being spoken to in the way i was today, i will most definitely NOT be returning! It seems that whenever i have an appointment booked, I'm told they have no record of my booking. This is the third time now that this has happened.. Don't waste your time with this dental surgery!
Original Comment Report...Reply from FIRS DENTAL SURGERY
Sun, 18 Aug 2019 12:27:12 +0100
Dear Claire, I am very sorry that your booking was not on our records, and I totally understand your position. I will talk to the reception and find out what happened and try our best to avoid such mistakes in the future. I am also very sorry that you decided not to be returning to us, we always wellcome you back and I can guarantee that we will do our maximum best to avoid any such mistakes in the future. Best Regards Ahmed Said Principal dentist Firs Dental Surgery- Write a Review
